At a Glance
- Tasks: Lead a dynamic team, ensuring smooth operations and outstanding customer experiences.
- Company: Join QSRP, a vibrant company serving 100 million customers across 1,200+ restaurants.
- Benefits: Enjoy 50% employee discount, health plans, and flexible working options.
- Other info: Fun initiatives, community focus, and a commitment to diversity and inclusion.
- Why this job: Be part of an exciting journey in the fast-paced QSR sector with growth opportunities.
- Qualifications: Experience in hospitality or retail, with strong leadership and communication skills.
The predicted salary is between 25200 - 30800 £ per year.
Join QSRP: where the good growth happens
Chopstixis part of QSRP (Quick Service Restaurant Platform ), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries.
Our product offering proudly represents a culturally diverse selection of Burgers through our US-style Burger King and Belgian-rooted Quick restaurants, French style O'Tacos, Vibrant burger brand G La Dalle, Dunkin: the world leader in coffee and donuts, Chopstix: one of the most recognized Asian QSR brands in the UK,.
So, are you ready to dive into a career that's as exciting as our menu?
About the position
Ready to Lead the Way?
We're looking for a Team Leader who leads from the front, thrives in a fast-paced environment, and takes pride in delivering great food and outstanding customer experiences.
As a key holder, you'll run shifts, support the smooth day-to-day operation of the store, and work closely with the management team to drive performance.
You'll coach and inspire your team, create a culture of teamwork, and help ensure every customer leaves with a flavour-packed experience.
You'll lead from the front, working across all areas of the store to support your team, deliver great food and service, and keep every shift running smoothly.
- What do you bring
- Experience in a hospitality, retail, leisure, or customer-focused environment.
- Confidence leading or supporting a team in a fast-paced setting.
- The ability to take ownership of shifts and make decisions when needed.
- A passion for delivering great customer service and memorable experiences.
- A hands‑on approach, with the flexibility to work across all areas of the store.
- Strong communication skills and the ability to motivate those around you.
- A positive attitude, high standards, and a desire to grow with the business.
- As an individual you are
• Bring energy, positivity, and fun to every shift?
• Stay calm, focused, and solutions-driven when things get busy?
- Build trust with your team and set the standard through your own actions?
- Spot opportunities to improve service, standards, and the customer experience?
- Handle customer feedback confidently and turn challenges into positive outcomes?
• Balance competing priorities while maintaining attention to detail?
- Be flexible with your availability, including evenings, weekends, and late-night trading where required?
- Up for late nights? We may trade until 4am on select nights - flexibility is key!
Why join us on your journey?
- Contribute to our mission of becoming the market leader in QSR sector
- Plenty of career growth opportunities across all our international head quarters
- Become part of a company where learning and development is in the heart of the culture
- Loads of fun initiatives with your colleagues, many of them focused on giving back to the community
- We believe in a flexible and hybrid work model, but we also offer a modern and cool office environment for you to thrive in
- We care about diversity, equity and inclusion and make everyone feel equally welcomed
You also get these benefits
- 50% Employee Discount
- Online Discounts in High Street Stores
- Opt in Health Plans
- Company Pension Plan
- Cycle to Work Scheme
- Free Mortgage Advice
- Access to Wages in Advance
- Incentive Schemes
- Free Meals on Shift
Does this sound exciting?
Intrigued, but want to read more about us first?
Sure! Check out these resources to find out more about what we do.
All applicants will receive consideration for the job with no regards to race, color, religion, gender, sex (pregnancy included) and sexual identity and orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.
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Team Leader in Renfrew employer: QSRP group
At Chopstix, we pride ourselves on being more than just a restaurant; we are a vibrant community dedicated to delivering bold flavours and exceptional service. Our inclusive work culture fosters collaboration and personal growth, offering numerous career advancement opportunities within our expanding international network. With a focus on work/life balance and innovative initiatives, we ensure that every team member feels valued and empowered to contribute to our mission of becoming the market leader in the QSR sector.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Renfrew
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like QSRP group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to QSRP group
Don't be shy about reaching out to QSRP group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Leader in Renfrew
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about QSRP group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at QSRP group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
