At a Glance
- Tasks: Join our team to deliver amazing food experiences and provide top-notch customer service.
- Company: Chopstix, part of QSRP, serving 100 million customers across 1,200+ restaurants.
- Benefits: Enjoy staff meals, 50% discount, pension scheme, and career growth opportunities.
- Other info: Flexible work model, inclusive culture, and fun initiatives to give back to the community.
- Why this job: Be part of a vibrant team and make a real impact in the fast-paced QSR sector.
- Qualifications: Passion for customer service; kitchen experience is a plus but not required.
The predicted salary is between 9.9 - 12.1 £ per hour.
Join QSRP: where the good growth happens. Chopstix is part of QSRP (Quick Service Restaurant Platform), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries.
About the position:
- Work as part of the team, treating each other with dignity, courtesy and respect, always ensuring we are all in together to achieve shared goals.
- Deliver the highest quality food, following the Chopstix recipes, maintaining the highest standards in health, hygiene, safety, and cleanliness.
- Put our customers at the centre of everything we do, providing an outstanding dining experience to every customer every time.
What do you bring:
- Work together as a team, communicate effectively, and support each other to accomplish tasks efficiently.
- Welcome and train new and current team members, fostering a positive and inclusive environment.
- Attend team and company meetings, including daily briefings, to stay informed and aligned.
- Provide exceptional customer service by being approachable, friendly, and respectful.
- Assist customers by providing menu guidance, offering recommendations, and consistently upselling.
- Adhere to portion guidelines and maintain a thorough knowledge of the menu to ensure a smooth ordering process.
- Operate tills and systems accurately and efficiently.
- Keep the restaurant stocked and prepared to avoid disappointing customers.
- Maintain cleanliness and safety standards, including clearing tables, changing bins, and cleaning floors and counters.
- Collaborate with the Kitchen Team to ensure food meets company quality standards.
As an individual you are:
- Genuinely passionate about customer service and satisfaction, delivering the highest standards, working in a busy environment, and working closely with others as part of a team.
- Previous kitchen and food preparation experience would be great but not essential as full training is provided.
Why join us on your journey?
- Contribute to our mission of becoming the market leader in the QSR sector.
- Plenty of career growth opportunities across all our international headquarters.
- Become part of a company where learning and development is at the heart of the culture.
- Loads of fun initiatives with your colleagues, many focused on giving back to the community.
- We believe in a flexible and hybrid work model, but we also offer a modern and cool office environment for you to thrive in.
- We care about diversity, equity, and inclusion and make everyone feel equally welcomed.
You also get:
- My Staff Shop
- Staff meal on shift
- 50% Employee Discount
- Pension Scheme
All applicants will receive consideration for the job with no regards to race, colour, religion, gender, sex (pregnancy included) and sexual identity and orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.
Front of House Team Member in Renfrew employer: QSRP group
At Chopstix, we pride ourselves on being more than just a restaurant; we are a vibrant community dedicated to delivering bold flavours and exceptional service. Our inclusive work culture fosters collaboration and personal growth, offering numerous career advancement opportunities within our expanding international network. With a focus on work/life balance and innovative initiatives, we ensure that every team member feels valued and empowered to contribute to our mission of becoming the market leader in the QSR sector.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Renfrew
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like QSRP group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to QSRP group
Don't be shy about reaching out to QSRP group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Member in Renfrew
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about QSRP group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at QSRP group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
