At a Glance
- Tasks: Join our team to deliver amazing food experiences and exceptional customer service.
- Company: Chopstix, part of QSRP, serving 100 million customers across 1,200+ restaurants.
- Benefits: Enjoy staff meals, 50% discount, pension scheme, and career growth opportunities.
- Other info: Flexible work model, inclusive culture, and fun initiatives to give back to the community.
- Why this job: Be part of a vibrant team and make a real impact in the fast-paced QSR sector.
- Qualifications: Passion for customer service; previous kitchen experience is a plus but not required.
The predicted salary is between 22000 - 25000 £ per year.
Join QSRP: where the good growth happens. Chopstix is part of QSRP (Quick Service Restaurant Platform), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries.
About the position:
- Work as part of the team, treating each other with dignity, courtesy and respect, ensuring we achieve shared goals.
- Deliver the highest quality food, following the Chopstix recipes, maintaining high standards in health, hygiene, safety, and cleanliness.
- Put our customers at the centre of everything we do, providing an outstanding dining experience every time.
What do you bring:
- Work together as a team, communicate effectively, and support each other to accomplish tasks efficiently.
- Welcome and train new and current team members, fostering a positive and inclusive environment.
- Attend team and company meetings, including daily briefings, to stay informed and aligned.
- Provide exceptional customer service by being approachable, friendly, and respectful.
- Assist customers by providing menu guidance, offering recommendations, and consistently upselling.
- Adhere to portion guidelines and maintain a thorough knowledge of the menu to ensure a smooth ordering process.
- Operate tills and systems accurately and efficiently.
- Keep the restaurant stocked and prepared to avoid disappointing customers.
- Maintain cleanliness and safety standards, including clearing tables, changing bins, and cleaning floors, counters, and other surfaces.
- Collaborate with the Kitchen Team to ensure food meets company quality standards.
As an individual you are:
- Passionate about customer service and satisfaction, delivering the highest standards, working in a busy environment, and closely with others as part of a team.
- Previous kitchen and food preparation experience would be great but not essential as full training is provided.
Why join us on your journey?
- Contribute to our mission of becoming the market leader in the QSR sector.
- Plenty of career growth opportunities across all our international headquarters.
- Become part of a company where learning and development is at the heart of the culture.
- Loads of fun initiatives with your colleagues, many focused on giving back to the community.
- We believe in a flexible and hybrid work model, but we also offer a modern and cool office environment for you to thrive in.
- We care about diversity, equity, and inclusion and make everyone feel equally welcomed.
You also get:
- My Staff Shop
- Staff meal on shift
- 50% Employee Discount
- Pension Scheme
Does this sound exciting? If yes, apply now! Even if you do not meet all the requirements, yet have the right attitude and potential, reach out and let’s talk.
All applicants will receive consideration for the job with no regards to race, colour, religion, gender, sex (pregnancy included) and sexual identity and orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.
Front of House Team Member in Renfrew employer: QSRP group
At QSRP, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to grow. As a Front of House Team Member at Chopstix, you'll enjoy numerous career advancement opportunities, a supportive environment that prioritises learning and development, and the chance to be part of a community-focused team. With benefits like staff meals, generous discounts, and a commitment to diversity, we ensure that your experience with us is both rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Renfrew
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on QSRP and Chopstix. Understanding their values and mission will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an outstanding dining experience, think of examples from your past where you've gone above and beyond for customers. This will help you shine in the interview.
✨Tip Number 3
Be ready to demonstrate teamwork! Prepare to share how you've worked with others in previous roles. QSRP values collaboration, so showing that you can support and communicate effectively with your team will be a big plus.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the team. Don’t hesitate – if you think you’ve got the right attitude, we want to hear from you!
We think you need these skills to ace Front of House Team Member in Renfrew
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through! Share any experiences where you went above and beyond to make someone's day better. We love candidates who genuinely care about providing an outstanding dining experience.
Be Yourself:We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Whether it’s your unique hobbies or what makes you tick, we appreciate authenticity and want to see how you’d fit into our vibrant team.
Highlight Teamwork Skills:Since we’re all about working together, make sure to mention any past experiences where you collaborated with others. Whether it was in a job, school project, or even a sports team, showing that you can work well with others is key!
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at QSRP group
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Chopstix's menu. This will not only help you answer questions confidently but also show your genuine interest in the role. Being able to discuss menu items and suggest recommendations can really impress your interviewers.
✨Show Your Team Spirit
Since teamwork is key at QSRP, be ready to share examples of how you've worked effectively in a team before. Highlight any experiences where you’ve supported colleagues or contributed to a positive work environment. This will demonstrate that you align with their values.
✨Emphasise Customer Service Skills
Prepare to talk about your passion for customer service. Think of specific instances where you went above and beyond for a customer. This will showcase your commitment to providing an outstanding dining experience, which is central to the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate successes. This shows that you’re engaged and genuinely interested in being part of their team.
