Senior Director, Product

Role Overview

Senior Director, Product – London, UK – hybrid model with 2 days office per week.

About QS

QS is a global leader in higher‑education analytics, services and insights. With 800 employees worldwide, QS empowers people to fulfil their potential through higher education, data‑driven decision making and innovative platforms.

Key Responsibilities

• Define, own and execute an integrated product strategy aligned to growth targets, customer needs and market opportunities.
• Build and scale a high‑performing product organization of 15+ professionals.
• Drive product roadmap prioritisation grounded in customer insights, market analysis and business impact.
• Partner closely with Engineering to deliver efficient product development and delivery processes.
• Work cross‑functionally with Sales and Marketing to optimise go‑to‑market strategies and product positioning.
• Own customer discovery and validation processes to ensure product‑market fit.
• Establish and monitor key product metrics including adoption, retention and customer satisfaction.
• Drive product‑led growth initiatives and optimise user onboarding and activation.
• Manage product portfolio decisions including sunset strategies and new initiative prioritisation.
• Present product strategy and performance to executive team and board of directors.
• Champion user experience design and ensure products meet accessibility and usability standards.
• Develop pricing strategies and work with Revenue teams on monetisation optimisation.
• Full P&L responsibility for the B2B SaaS product cluster.

Requirements

• Extensive experience in B2B product management with recent leadership experience driving teams, products and impact.
• Proven track record of leading and building successful multi‑location teams across geographies.
• Proven track record of building and scaling SaaS products for enterprise customers.
• Deep understanding of B2B sales cycles, buyer personas and enterprise software evaluation processes.
• Experience leading product teams through high‑growth phases and organisational scaling.
• Strong analytical skills with expertise in product analytics, A/B testing and data‑driven decision making.
• Technical depth to collaborate effectively with engineering teams on architecture and technical decisions.
• Excellent stakeholder management and executive communication skills.
• Experience with modern product development frameworks (Agile, Lean, Design Thinking).
• Appropriate degree or equivalent professional credentials (preferred). Interest in the international higher‑education sector is a plus.

Benefits

• Competitive base salary and annual bonus scheme.
• 25 days annual leave (27 days after 5 years) plus bank holidays.
• Generous pension through Royal London.
• Comprehensive private medical insurance and wellness scheme.
• Cycle‑to‑work scheme.
• Opportunities for professional growth, learning subscriptions and mentorship programmes.

Equal Opportunity

QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of background or personal attributes.