QS Quacquarelli Symonds is seeking a Head of Customer Analytics to lead the global customer analytics framework across the lifecycle. You will govern CX data, optimize the CX technology ecosystem, and translate customer behaviours into actionable insights for retention and adoption.
You will partner with Customer Success, Sales, Product, Technology and Finance to ensure data integrity, reporting consistency and scalable processes in a hybrid working environment.
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Global Head of Customer Analytics & CX Insights employer: QS Quacquarelli Symonds
At QS Quacquarelli Symonds, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our hybrid model allows for flexibility while working in the vibrant city of London, providing employees with opportunities for professional growth and development through engaging projects and cross-functional teamwork. Join us to be part of a dynamic team dedicated to driving meaningful change in the education sector.
