At a Glance
- Tasks: Manage relationships with large accounts and ensure customer success and retention.
- Company: Cision, a leader in media intelligence and analytics.
- Benefits: Competitive salary, flexible working options, and professional development opportunities.
- Other info: Join a dynamic team focused on delivering exceptional customer experiences.
- Why this job: Make a real impact by helping clients achieve their business goals.
- Qualifications: Strong communication skills and experience in customer success or account management.
The predicted salary is between 50000 - 65000 £ per year.
Cision is seeking an Enterprise Customer Success Manager to own long-term health and retention for a portfolio of large accounts in the UK. You will collaborate with Account Managers and Onboarding teams to drive value, adoption, and renewals across multiple products and workflows.
The role requires strong relationship-building with executive sponsors, superb communication, and a proactive, commercially minded approach to ensure customers realise measurable business outcomes and ROI.
Enterprise Customer Success Manager (Maternity Cover) employer: Qriously
Cision is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. Located in the UK, we provide our team with comprehensive benefits, including flexible working arrangements and opportunities for professional advancement, ensuring that every employee can achieve their career goals while making a meaningful impact on our clients' success.
