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- Tasks: Lead business growth and client satisfaction in a dynamic healthcare environment.
- Company: Join M3, a global leader in innovative healthcare solutions with a strong presence worldwide.
- Benefits: Enjoy hybrid work options, competitive salary, and opportunities for professional development.
- Why this job: Be part of a mission-driven team that values communication, education, and client success.
- Qualifications: 5+ years in healthcare market research and business development required; strong communication skills essential.
- Other info: Opportunity to travel and represent M3 at industry events.
The predicted salary is between 72000 - 108000 £ per year.
Company DescriptionAbout M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes\’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.
Job DescriptionMission of the RoleThe Vice President, Business Development grows and drives existing accounts. The role will meet quarterly and annual sales targets. Additionally, this individual is responsible for development of processes to ensure all client needs are being met within efficient means, encouraging communication and ongoing education of difficult topics among Sales and Delivery teams, and enhancing productivity to address client satisfaction and/or project completion concerns fairly and in a timely fashion. This is the ideal role for someone who is driven by their own success, a strong networker, and an effective teacher and communicator.
Essential Duties and Responsibilities
Overall responsibility for the growth and profitability of assigned strategic accounts.
Ensure that pricing is optimized and follows company pricing policy, scope changes are recosted accurately and discounts where necessary are suitable and appropriate, thus providing a consistent sales presence to complement the field-level sales and operations aspects of managing the account(s).
Utilize account data to create strategies and develop plans that are executed and reviewed on an ongoing basis to grow the business. Review accounts monthly versus sales and revenue goals.
Provide support as necessary for reporting of current sales, revenue, conversion and other data for internal analysis and client reviews.
Supervise day-to-day and strategic aspects of accounts. Monitor operational aspects of projects, acting, as necessary, as liaison between client and M3.
Nurture a client-centric culture in your accounts with strong sales behaviours.
Serve as VP point of escalation for any delivery concerns.
Collaborate with Global Sales and Delivery teams to develop uniform processes and their distribution among all teams; establish and maintain department procedures; provide feedback and make suggestions striving for continuous improvement and education.
Supporting the SVP, Business Development as a liaison between the Sales and Delivery teams to ensure client satisfaction is prioritized on all fieldwork projects; on all client-facing activity, provide superior customer service to insure properly executed project fielding and delivery; Enable delivery teams success with correct project handovers and a strong emphasis on proper IKOs (Internal Kick-Off meeting).
Serve as a CRM advocate, assisting with training and being responsible for keeping account data clean and current.
Serve as contact point for new hire onboarding for the UK Sales team.
Mentor and advise Client Service Directors and Account Managers serving as a reference to assist with problem solving, custom project solutions, and fieldwork planning, supporting workstreams and delegating coverage as needed.
Lead client service initiatives regarding procedures and standards to enhance business communication, increase productivity, and increase client satisfaction.
Attend conferences/trade shows as assigned and professionally represent M3, interact with clients and assist the marketing effort via dissemination of M3 capabilities and collection of leads
Travel, as necessary, to support on-site client meetings with other Sales and Delivery Team members.
Qualifications
Bachelor\’s degree or equivalent work experience
A minimum of 5 years of healthcare market research experience required.
Business development experience required.
Exceptional ability to multi-task and prioritize requests
Solid relationship building and staff management skills
Effective communicator
Time management skills
Problem solver (seeks answers and resolutions)
Strong self-discipline & organizational habits
Effective use of Outlook, Excel, Word, PowerPoint
Additional Information#LI-LC1#LI-Hybrid
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Vice President, Business Development employer: Qqfs (Qualitative & Quantitative Fieldwork Services)
Contact Detail:
Qqfs (Qualitative & Quantitative Fieldwork Services) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President, Business Development
✨Tip Number 1
Network strategically within the healthcare industry. Attend relevant conferences and trade shows where M3 is present, and engage with professionals in the field. Building relationships with key players can give you insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with M3's services and recent projects. Understanding their offerings and how they impact client satisfaction will help you articulate your value during discussions. This knowledge can set you apart as a candidate who is genuinely interested in the company's mission.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed accounts or teams in the past. Highlighting your ability to mentor others and drive results will resonate well with the responsibilities of the Vice President role.
✨Tip Number 4
Prepare to discuss your approach to problem-solving and client management. Be ready to provide specific examples of how you've navigated challenges in business development, as this role requires a strong focus on client satisfaction and operational efficiency.
We think you need these skills to ace Vice President, Business Development
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business development and healthcare market research. Use specific examples that demonstrate your ability to meet sales targets and manage client relationships effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the healthcare industry and your understanding of M3's mission. Highlight your strategic thinking and problem-solving skills, and explain how you can contribute to the growth and profitability of their accounts.
Showcase Your Communication Skills: Since the role requires effective communication, provide examples in your application that showcase your ability to liaise between teams and clients. Mention any experience you have in mentoring or training others, as this is a key aspect of the position.
Highlight Your Networking Abilities: Demonstrate your strong networking skills by mentioning any relevant connections or partnerships you've built in the healthcare sector. This will show that you can leverage relationships to drive business growth at M3.
How to prepare for a job interview at Qqfs (Qualitative & Quantitative Fieldwork Services)
✨Understand the Company and Its Market
Before the interview, make sure to research M3 thoroughly. Understand their services, market position, and recent developments in the healthcare industry. This knowledge will help you demonstrate your genuine interest and align your experience with their goals.
✨Showcase Your Business Development Skills
Prepare specific examples from your past experiences that highlight your success in business development, particularly in the healthcare sector. Be ready to discuss how you've grown accounts, met sales targets, and developed client relationships.
✨Emphasise Communication and Team Collaboration
Given the role's focus on collaboration between Sales and Delivery teams, be prepared to discuss how you foster communication and teamwork. Share examples of how you've successfully navigated challenges and ensured client satisfaction through effective collaboration.
✨Demonstrate Problem-Solving Abilities
The role requires a strong problem solver. Think of instances where you've identified issues and implemented solutions that improved processes or client satisfaction. Highlight your analytical skills and ability to adapt to changing circumstances.