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For Companies At a Glance
- Tasks: Build and maintain strong customer relationships while managing successful campaigns.
- Company: Join Doctors.net.uk, the UK's largest network for doctors, part of M3 Inc.
- Benefits: Enjoy 25 days annual leave, bonus schemes, and discounted gym memberships.
- Why this job: Be at the forefront of healthcare innovation and make a real impact.
- Qualifications: Experience in account management and campaign coordination is essential.
- Other info: This role offers a dynamic work environment with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
This role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK\’s largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 245,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world-class sponsored pharmaceutical content and doctors’ own user-generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their career.
Job Description
Overview
To proactively build and maintain customer relationships, by delivering highly successful campaigns and therefore maximising revenue streams for M3(EU). You will be the link between the customer and the Company.
Main Duties and Responsibilities
- Establish and maintain excellent customer relationships through regular close contact, including face-to-face meetings, telephone and e-mail communication
- Manage a portfolio of customers in conjunction with the senior sales leads, gaining an in-depth understanding of their business issues and how M3 can help address them
- Maintain a detailed understanding of your account portfolio
- Work closely with internal teams to ensure that the Customer is receiving the highest level of service and excellent delivery of campaigns
- Actively discuss opportunities within the team to increase the services offered to your portfolio, increasing the revenue generated from it
- Gather, monitor and analyse campaign performance data, providing detailed and useful and meaningful information back to the customer
- Responsible for generating awareness within clients, of developing capabilities of M3
- Responsible for representing M3 as a delegate at relevant exhibitions, conferences etc
Qualifications
Ideal Candidate
- Proven ability of building strong client relationships and surpassing expectations
- Experience of managing accounts and relationships for multiple customers
- Experience in managing campaigns, co-ordinating team members, developing timetables and setting deadlines to achieve objectives
Additional Information
About M3 EU:
M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.
Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.
Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.
Benefits:
- 25 days annual leave
- Participation in a company bonus scheme linked to personal and company performance
- Group Life Cover 4x salary
- Pension 4%/4% employee/employer contributions
- Vitality medicalafter probation
- Staff discount scheme
- Discounted gym membership
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Account Manager/Senior Account Manager employer: QQFS (Qualitative & Quantitative Fieldwork Services)
Contact Detail:
QQFS (Qualitative & Quantitative Fieldwork Services) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager/Senior Account Manager
✨Tip Number 1
Familiarise yourself with the healthcare landscape and M3's role within it. Understanding the challenges faced by doctors and how M3's services can address these will help you engage more effectively during interviews.
✨Tip Number 2
Network with current or former employees of M3 EU on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your ability to exceed client expectations will resonate well with the hiring team.
✨Tip Number 4
Stay updated on the latest trends in digital healthcare solutions. Being knowledgeable about innovations in this field will demonstrate your commitment to the role and your proactive approach to driving change.
We think you need these skills to ace Account Manager/Senior Account Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Account Manager/Senior Account Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven ability to build strong client relationships and manage multiple accounts. Provide specific examples of successful campaigns you've managed and how they contributed to revenue growth.
Showcase Your Skills: Make sure to showcase skills that are crucial for this role, such as communication, teamwork, and analytical abilities. Mention any experience you have with data analysis and how it has helped improve campaign performance.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you want to work with M3 EU and how you can contribute to their mission in healthcare innovation.
How to prepare for a job interview at QQFS (Qualitative & Quantitative Fieldwork Services)
✨Know Your Accounts
Before the interview, make sure you research the company’s existing client portfolio. Understand their key accounts and think about how you can contribute to maintaining and growing these relationships.
✨Demonstrate Relationship-Building Skills
Be prepared to share specific examples of how you've successfully built and maintained client relationships in the past. Highlight your communication skills and any strategies you've used to exceed client expectations.
✨Showcase Campaign Management Experience
Discuss your experience in managing campaigns, including how you coordinate with team members and meet deadlines. Be ready to provide examples of successful campaigns you've led and the impact they had on revenue.
✨Understand M3's Mission
Familiarise yourself with M3's mission and values. Be ready to discuss how your personal goals align with their commitment to healthcare innovation and how you can contribute to their objectives.
