At a Glance
- Tasks: Build and maintain customer relationships while delivering successful campaigns.
- Company: M3 is a leading digital solutions provider in healthcare, achieving over $1 billion in annual revenue.
- Benefits: Enjoy 25 days annual leave, a bonus scheme, pension contributions, and subsidised gym membership.
- Why this job: Join a fast-growing company making a real impact on global health and patient outcomes.
- Qualifications: Strong client relationship skills and experience managing multiple accounts and campaigns are essential.
- Other info: Hybrid working model available, allowing flexibility in your work environment.
The predicted salary is between 28800 - 48000 £ per year.
Company Description
About the Company:
M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.
Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc. include:
- Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
- Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
- M3is theonlycompany incorporated after the year2000to be included in theNikkei225 Index
- Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
- In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives
M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.
Job Description
To proactively build and maintain customer relationships, by delivering highly successful campaigns and therefore maximising revenue streams for M3(EU). You will be the link between the customer and the Company.
Essential Duties and Responsibilities:
- Establish and maintain excellent customer relationships through regular close contact, including face-to-face meetings, telephone and e-mail communication
- Manage a portfolio of customers in conjunction with the senior sales leads, gaining an in-depth understanding of their business issues and how M3 can help address them
- Maintain a detailed understanding of your account portfolio
- Develop and maintain thorough account plans for each customer
- Work closely with internal teams to ensure that the Customer is receiving the highest level of service and excellent delivery of campaigns
- Actively discuss opportunities within the team to increase the services offered to your portfolio, increasing the revenue generated from it
- Gather, monitor and analyse campaign performance data, providing detailed and useful and meaningful information back to the customer
- Responsible for generating awareness within clients, of developing capabilities of M3
Qualifications
- Proven ability of building strong client relationships and surpassing expectations
- Experience of managing accounts and relationships for multiple customers
- Experience in managing campaigns, coordinating team members, developing timetables and setting deadlines to achieve objectives
Additional Information
Benefits:
- 25 days annual leave
- Participation in an annual bonus scheme linked to the profitability of the business
- Pension 4%/4% employee/employer contributions of qualifying earnings
- Company’s medical cash plan. As part of the cash plan you have access to subsidised gym membership and a staff discount scheme
- Cycle scheme
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Account Executive employer: QQFS (Qualitative & Quantitative Fieldwork Services)
Contact Detail:
QQFS (Qualitative & Quantitative Fieldwork Services) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Familiarise yourself with M3's services and recent achievements. Understanding their market position and how they help clients in healthcare will allow you to speak confidently about how you can contribute to their success during interviews.
✨Tip Number 2
Network with current or former employees of M3 on platforms like LinkedIn. Engaging with them can provide you with insider insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to build strong client relationships and manage accounts effectively. Tailoring these examples to align with M3's mission and values will make a strong impression.
✨Tip Number 4
Stay updated on industry trends in healthcare and digital solutions. Being knowledgeable about current challenges and innovations will not only help you in discussions but also show your genuine interest in the field and M3's role within it.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Understand the Company: Familiarise yourself with M3's mission and values. Highlight how your personal goals align with their aim to improve healthcare outcomes and reduce medical costs in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in account management and client relationship building. Use specific examples that demonstrate your ability to exceed client expectations and manage multiple accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of M3's services and how you can contribute to their success. Mention any relevant experience in managing campaigns and working with internal teams to deliver results.
Highlight Data Analysis Skills: Since the role involves monitoring and analysing campaign performance, emphasise any experience you have with data analysis. Provide examples of how you've used data to inform decisions and improve client outcomes.
How to prepare for a job interview at QQFS (Qualitative & Quantitative Fieldwork Services)
✨Research M3 Thoroughly
Before the interview, make sure to dive deep into M3's mission, values, and recent achievements. Understanding their role in healthcare and how they leverage digital solutions will help you align your answers with their goals.
✨Showcase Your Relationship-Building Skills
As an Account Executive, building strong client relationships is key. Prepare examples from your past experiences where you've successfully managed accounts or exceeded client expectations to demonstrate your capability.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle multiple clients. Think of scenarios where you've had to manage competing priorities or resolve conflicts, and be ready to discuss them.
✨Highlight Your Campaign Management Experience
Since the role involves managing campaigns, be prepared to talk about your experience in coordinating teams, developing timelines, and achieving objectives. Use specific metrics or outcomes to illustrate your success.