Qover in Greater London is seeking an experienced team leader for the Customer Care function. You will organize daily service, coach new colleagues and uphold high quality standards across the UK operations.
You will oversee queue management, staff rotas, escalation handling and performance coaching while collaborating with wider leadership on forecasts and product launches. Strong communication and change management skills are essential.
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UK Insurance Care Team Lead: Coaching & Operations in London employer: Qover
Qover is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters collaboration and innovation. As a Senior Enterprise Growth Manager, you will benefit from extensive professional development opportunities while working alongside talented individuals in the insurtech sector. With a focus on meaningful partnerships and data-driven strategies, Qover provides a rewarding environment where your contributions directly impact growth and success.
