Qover in the United Kingdom is seeking an experienced team leader to organise daily service for our UK insurance operations. You will coach four associates, run performance reviews, and ensure high quality customer outcomes while coordinating across care channels.
The role combines hands-on people management with practical support for complex customer situations, including escalation to Claims, Compliance, and Back Office as needed.
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Insurance Customer Care Team Leader - Coaching & Ops employer: Qover
Qover is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters collaboration and innovation. As a Senior Enterprise Growth Manager, you will benefit from extensive professional development opportunities while working alongside talented individuals in the insurtech sector. With a focus on meaningful partnerships and data-driven strategies, Qover provides a rewarding environment where your contributions directly impact growth and success.