Qover helps partner brands offer digital insurance across Europe. A Customer Care Team Leader is sought to organise daily service, coach new colleagues and elevate quality. The role blends direct people management with practical support for complex customer situations.
You will own UK queue management, onboard four associates, monitor service levels and handle escalations with related teams, contributing to product launches and continuous improvement.
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Customer Care Team Lead – UK Motor Insurance employer: Qover
Qover is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters collaboration and innovation. As a Senior Enterprise Growth Manager, you will benefit from extensive professional development opportunities while working alongside talented individuals in the insurtech sector. With a focus on meaningful partnerships and data-driven strategies, Qover provides a rewarding environment where your contributions directly impact growth and success.
