At a Glance
- Tasks: Monitor online content to ensure children's safety and flag critical risks.
- Company: Join Qoria, a global leader in child digital safety technology.
- Benefits: Remote work, full training, and unlimited welfare support.
- Other info: Full on-the-job training provided; your mindset matters most.
- Why this job: Make a real difference in keeping children safe online every day.
- Qualifications: Fluent English, IT literate, and strong decision-making skills.
The predicted salary is between 30000 - 40000 € per year.
Want to deliver tech with purpose, with people who care? Join us in our mission to create solutions that help keep children safe online.
Who are we? Headquartered in Perth, Australia, with offices around the world, Qoria is an ASX-listed global leader in child digital safety technology and services. Our solutions are used by schools, school districts, and parental communities to protect children from harmful online content, identify students at risk based on their digital behaviours, and help teachers maintain focus and safe learning environments in the digital classroom. Today, 30,000 schools and 7 million parents rely on our solutions to help keep 25 million children safe across 180 countries worldwide.
Job Role: Associate Education Monitoring Analyst - Remote. Due to GDPR restrictions applicants must be UK based.
Department: Product (Early Detection). You’ll be part of a passionate team working at the intersection of technology and wellbeing, using your analytical skills and cultural awareness to make a tangible difference every day.
Core responsibilities:- Content Assessment
- Monitor and assess keystrokes and accompanying screenshots
- Identify and flag safeguarding risks to schools/DSLs
- Contacting DSLs/Schools to alert them about critical risks, including but not limited to issues such as suicide and illegal content
- Provide timely responses
- Handle high volumes of content efficiently while maintaining accuracy
- Collaboration and Escalation
- Collaborate with team members to review unique incidents that require collective input or expertise
- Escalate high risk or complex captures to a senior member of the team for review
- Trend Feedback
- Actively monitor and share information on emerging trends with the team to keep them informed
- Fluent English, written and verbal.
- Highly IT literate, with solid knowledge of global social media platforms, online games, and apps popular among young people.
- Familiarity with online culture and norms
- Strong decision-making skills with the ability to act quickly.
- An ability to remain calm and empathetic when under pressure or dealing with difficult situations
- A strong work ethic and ability to stay focused for extended periods
- Excellent customer service, interpersonal, and communication skills, including verbal, written, and numerical proficiency.
- Collaborative team player, capable of working effectively within a large team.
- Ability to thrive in a fast-paced environment.
- Previous web/content moderating experience
- Previous experience of working with vulnerable situations
- Previous experience in a safeguarding setting or awareness of safeguarding laws and principles.
No two people are the same - we provide full on-the-job training, so if you don’t tick every box, please still apply. What matters most to us is your mindset, values, and commitment to keeping children safe online. It’s not just about skills — it’s about culture, compassion, and purpose.
Personal Characteristics:- Deeply committed to ensuring user safety.
- Highly collaborative and an excellent team player.
- Dedicated to fostering a culture of continuous improvement.
- Meticulous attention to detail while consistently achieving quality and productivity targets.
This role requires the applicant to deal with moderation of content and other circumstances which may be distressing or inappropriate. Unlimited welfare services will be available to support the applicant. This role also meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post.
Associate Education Monitoring Analyst - Term Time Only employer: Qoria
At Qoria, we pride ourselves on being a purpose-driven employer dedicated to creating a safe online environment for children. Our supportive work culture fosters collaboration and continuous improvement, while our commitment to employee welfare ensures that you have access to unlimited support services. With opportunities for professional growth and the chance to make a meaningful impact in the lives of millions, joining our team as an Associate Education Monitoring Analyst means being part of a mission that truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Education Monitoring Analyst - Term Time Only
✨Tip Number 1
Network like a pro! Reach out to people in the industry, join relevant groups on social media, and attend events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its mission. Understand how your skills align with their goals, especially in keeping children safe online. This will show them you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing past experiences related to safeguarding and content moderation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our mission to protect children online.
We think you need these skills to ace Associate Education Monitoring Analyst - Term Time Only
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for child safety and tech shine through. We want to see that you care about making a difference and that you understand the importance of keeping children safe online.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous work in safeguarding or content moderation, as this will show us you’re a great fit for the role.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure to proofread for any typos or errors.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our mission.
How to prepare for a job interview at Qoria
✨Know Your Purpose
Before the interview, take some time to understand Qoria's mission and values. Familiarise yourself with their commitment to child safety online. This will help you align your answers with their purpose-driven approach and show that you genuinely care about the role.
✨Showcase Your Analytical Skills
As an Associate Education Monitoring Analyst, you'll need strong analytical skills. Prepare examples from your past experiences where you've successfully assessed situations or data. Be ready to discuss how you can apply these skills to monitor content effectively and identify safeguarding risks.
✨Demonstrate Empathy and Calmness
This role involves dealing with sensitive content, so it's crucial to convey your ability to remain calm and empathetic under pressure. Think of scenarios where you've handled difficult situations and be prepared to share how you managed your emotions while ensuring the safety of others.
✨Engage in Collaborative Mindset
Collaboration is key in this role. Highlight your experience working in teams and how you contribute to a positive team environment. Be ready to discuss how you would approach collaborating with colleagues to review incidents and share trends, emphasising your commitment to continuous improvement.
