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- Tasks: Provide top-notch customer support via phone and email in Chinese.
- Company: Dynamic customer service firm based in Manchester.
- Benefits: Visa support, relocation assistance, and a vibrant work culture.
- Why this job: Kickstart your career while helping customers and using your language skills.
- Qualifications: Fluency in simplified and traditional Chinese and strong communication skills.
- Other info: Perfect for recent graduates eager to thrive in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
A customer service support firm in Manchester is seeking Chinese Graduate Customer Service Advisors. The role involves providing advice and support via phone and email while communicating effectively with customers. Fluency in simplified and traditional Chinese is essential, along with excellent communication skills. The company offers visa support and relocation assistance for successful candidates. This is a great opportunity for recent graduates looking to start their career in a dynamic environment.
Chinese-Speaking Graduate Customer Service Advisor (UK/Europe) in Manchester employer: QoH Consultancy
Contact Detail:
QoH Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chinese-Speaking Graduate Customer Service Advisor (UK/Europe) in Manchester
✨Tip Number 1
Make sure you brush up on your communication skills! Since you'll be chatting with customers in both simplified and traditional Chinese, practice speaking clearly and confidently. Role-play with friends or family to get comfortable before the big day.
✨Tip Number 2
Research the company and its values! Knowing what they stand for will help you connect during interviews. Plus, it shows you're genuinely interested in being part of their team. We love candidates who do their homework!
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or join relevant groups. This can give you insider tips and maybe even a referral. We all know that sometimes it's not just what you know, but who you know!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate graduates ready to kickstart their careers in customer service. Let’s make it happen together!
We think you need these skills to ace Chinese-Speaking Graduate Customer Service Advisor (UK/Europe) in Manchester
Some tips for your application 🫡
Show Off Your Language Skills: Since fluency in both simplified and traditional Chinese is a must, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively, so don’t hold back!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Mention any relevant experience in customer service or communication that aligns with what we’re looking for. It shows us you’re genuinely interested!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’d be a great fit!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at QoH Consultancy
✨Brush Up on Your Language Skills
Since fluency in both simplified and traditional Chinese is essential, make sure to practice your language skills before the interview. Try role-playing common customer service scenarios in both languages to boost your confidence and fluency.
✨Know the Company Inside Out
Research the customer service support firm thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Common Customer Service Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or resolving complaints. Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to communicate effectively.
✨Show Enthusiasm and Positivity
Customer service roles require a positive attitude and enthusiasm. During the interview, express your passion for helping others and your eagerness to contribute to the team. A friendly and approachable demeanour can make a lasting impression.
