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- Tasks: Assist clients in Mandarin by resolving queries via phone and email.
- Company: Customer service consultancy based in Greater London.
- Benefits: Relocation assistance, visa support, and a supportive work environment.
- Why this job: Join a dynamic team and help clients while using your language skills.
- Qualifications: Recent graduate, fluent in Mandarin, with strong communication skills.
- Other info: Great opportunity for career growth in a vibrant city.
The predicted salary is between 30000 - 42000 £ per year.
A customer service consultancy in Greater London is seeking a Graduate Mandarin Customer Service Advisor to provide assistance to clients in Mandarin. This role involves resolving customer queries via phone and email, maintaining accurate records, and liaising with site contacts.
Candidates should be recent graduates, fluent in Mandarin, and possess strong communication skills. Relocation assistance and visa support are provided.
Graduate Mandarin Customer Service Advisor - Visa Included in London employer: QoH Consultancy
Contact Detail:
QoH Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Mandarin Customer Service Advisor - Visa Included in London
✨Tip Number 1
Network like a pro! Reach out to your connections or join relevant groups on social media. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Practice your Mandarin skills! Since this role is all about customer service in Mandarin, brush up on your language skills and get comfortable with common customer queries. It’ll give you a leg up during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you’d handle specific customer scenarios and be ready to showcase your problem-solving skills. We want to see how you shine under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Graduate Mandarin Customer Service Advisor - Visa Included in London
Some tips for your application 🫡
Show Off Your Mandarin Skills: Since this role is all about helping clients in Mandarin, make sure to highlight your language skills in your application. Use examples that showcase your fluency and any relevant experiences where you’ve used Mandarin in a customer service setting.
Tailor Your CV and Cover Letter: We want to see how you fit into our team! Customise your CV and cover letter to reflect the skills and experiences that match the job description. Mention your recent graduation and any customer service experience you have, even if it’s from part-time jobs or internships.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications. Avoid fluff and focus on what makes you the perfect fit for the Graduate Mandarin Customer Service Advisor role.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at QoH Consultancy
✨Brush Up on Your Mandarin
Since this role requires fluency in Mandarin, make sure to practice your language skills before the interview. Try to engage in conversations or even do a mock interview in Mandarin to boost your confidence and ensure you can communicate effectively.
✨Know the Company Inside Out
Research the customer service consultancy thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face in this role. Prepare examples of how you would handle difficult customers or resolve queries efficiently. This will demonstrate your problem-solving skills and readiness for the job.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you’re engaged and serious about the position.
