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- Tasks: Lead a team to optimize resource allocation and improve operational efficiency.
- Company: Join Qodea, Europe's top Google Cloud consultancy, driving digital transformation.
- Benefits: Enjoy competitive salary, private healthcare, 10 paid learning days, and generous leave policies.
- Why this job: Be pivotal in scaling operations while working with industry experts in a dynamic environment.
- Qualifications: Experience in resource management, strong analytical skills, and excellent communication required.
- Other info: Diversity and inclusion are core values; we welcome all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Qodea is Europe’s leading Google Cloud specialist consultancy. We’re a team that’s energised by innovation and delivering exceptional results for our clients. We deliver cutting-edge solutions across data & analytics, AI, cloud infrastructure, or security that drive digital transformation and enable our customers to scale, modernise and thrive.
In joining Qodea, you’ll work alongside specialists in their field and have access to mentoring, industry-recognised training and certifications, and personalised development plans to support your career growth.
We’re always looking for motivated and energetic people who are eager to learn and grow, so if you want to supercharge your career, join Qodea!
Role Overview:
The Resource Management and Operations Lead at Qodea is a new pivotal role within the Delivery Operations team. This role will lead our team of Resource Managers and Operations Coordinators to ensure smooth and efficient company operations while contributing to our continued growth through new delivery centres and acquisitions.
This role requires a blend of strategic and operational expertise with strong stakeholder management skills and experience in scaling Professional Services teams. By optimising resource allocation, identifying operational improvements, and maintaining strong stakeholder relationships, the Resource Management and Operations Lead is critical in driving Qodea’s future success.
Requirements
What you’ll do:
- Lead the team of Resource Managers and Delivery Operations Coordinators to ensure smooth and efficient company operations
- Optimise resource allocation and contribute to the development and implementation of Qodea’s overall operational and resourcing strategy
- Identify and implement operational improvements to enhance efficiency and effectiveness of the team
- Collaborate with Senior Leadership and Department Leads to identify resourcing needs and recommend appropriate actions
- Oversee the collaboration with our People and Talent teams to ensure our talent pipeline effectively meets the demand for our customers and upcoming projects
- Negotiate and resolve resourcing conflicts and identify alternatives to address identified issues
- Contribute to Qodea’s expansion into new regions (new delivery centres), use of third-party resource providers and integration of acquisitions
What you’ll bring:
- Experience in scaled-up resource management and operations, preferably within a mid to large professional services or technology consulting firm
- Strong analytical skills and ability to interpret data to inform decision-making
- Excellent communication and interpersonal skills, with the ability to build relationships with senior leadership and other stakeholders
- Familiarity with Project Management best practices
- Proficiency in using professional services automation and data analysis tools
- Commercial awareness and understanding of project revenue, margins, and financial forecasting
- Experience with project/business operations management and process improvement methodologies
- Team leadership of small resource management and/or operations teams
- Experience in scaling and integrating project/business operations resources
How you’ll grow:
This is a pivotal role within the Delivery Operations team, and is crucial to the business in terms of ensuring we’re able to deliver on our commitments to our customers, are continually improving and professionalising our processes, and are able to scale in line with our ambitions.
The business has ambitious growth plans; the scope of this role will therefore focus on ensuring we are prepared and able to continue meeting our delivery objectives while scaling our operations.
Benefits
What we offer:
- Competitive salary
- Private healthcare scheme
- Company pension
- Death in Service – 4x annual salary
- 10 paid learning days per year
- Regular opportunities for industry recognised training and certifications
- Opportunities to develop within a fast-growing tech business with ambitious growth and impact goals
- Generous annual leave policy and your birthday off (36 days inclusive of bank holidays)
- Length of service awards
- Sabbatical leave for employees over 5 years service
- Market-leading parental leave policies
- Company events – opportunities to meet colleagues you don’t see every day
Diversity and Inclusion Statement
At Qodea, we champion diversity and inclusion. We believe that a career in IT should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability, or neurotype. We value the unique talents and perspectives that each individual brings to our team, and we strive to create a fair and accessible hiring process for all. If you feel we can improve in any way, please reach out to our careers team via email at or connect with us on LinkedIn via our Qodea Company Page.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology
- Industries
- IT Services and IT Consulting
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Resource Management and Operations Lead employer: Qodea
Contact Detail:
Qodea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Management and Operations Lead
✨Tip Number 1
Familiarize yourself with Qodea's core values and mission. Understanding what drives the company will help you align your experience and skills with their goals during discussions.
✨Tip Number 2
Network with current employees on LinkedIn or at industry events. Building relationships with team members can provide insights into the company culture and the specific challenges they face in resource management.
✨Tip Number 3
Prepare to discuss your experience with scaling operations and resource management in detail. Be ready to share specific examples of how you've optimized processes and improved efficiency in previous roles.
✨Tip Number 4
Stay updated on industry trends related to professional services and technology consulting. Being knowledgeable about current challenges and innovations will demonstrate your commitment to the field and your potential value to Qodea.
We think you need these skills to ace Resource Management and Operations Lead
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Resource Management and Operations Lead position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in resource management and operations. Use specific examples that demonstrate your ability to lead teams, optimize processes, and manage stakeholder relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of Qodea's mission and how your background in professional services or technology consulting can contribute to their growth.
Highlight Relevant Skills: In your application, emphasize your analytical skills, communication abilities, and familiarity with project management best practices. Make sure to provide concrete examples of how you've successfully managed resources and improved operational efficiency in previous roles.
How to prepare for a job interview at Qodea
✨Showcase Your Leadership Skills
As a Resource Management and Operations Lead, you'll be expected to lead a team. Be prepared to discuss your previous leadership experiences, how you motivate teams, and your approach to resolving conflicts.
✨Demonstrate Strategic Thinking
Qodea values strategic expertise. Prepare examples of how you've optimized resource allocation or implemented operational improvements in past roles. Highlight your analytical skills and decision-making processes.
✨Communicate Effectively
Strong communication is key for this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've built relationships with stakeholders and collaborated with senior leadership in previous positions.
✨Understand the Business Context
Familiarize yourself with Qodea's services and growth ambitions. Show that you understand the importance of project revenue, margins, and financial forecasting. This will demonstrate your commercial awareness and alignment with the company's goals.
