Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the deployment of crisis communication solutions and deliver expert training.
- Company: Join a leading tech firm focused on crisis management and communication.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in emergency response with innovative technology.
- Qualifications: 7-10+ years in software deployment and strong instructional skills required.
- Other info: Dynamic role with travel opportunities across the UK and EMEA.
The predicted salary is between 48000 - 72000 ÂŁ per year.
The Principal Implementation Engineer is a senior hybrid role responsible for both the technical deployment and the operational instruction of BlackBerry AtHoc’s crisis communication suite. This individual will architect and install enterprise‑grade SaaS and on‑premise solutions while simultaneously developing and delivering sophisticated training programs for administrators and end‑users. As a senior member of the Professional Services team, you will bridge the gap between complex systems engineering and human‑centric operational readiness, ensuring our clients are prepared to respond effectively in critical moments.
Location: United Kingdom (Remote/Hybrid) – Must be within 50 miles of a major international airport.
As a Principal member of the EMEA Professional Services team, you are the technical and operational "face of the company." You will own the entire customer lifecycle from initial architecture and server‑side deployment to final user certification.
Responsibilities:- Lead the end‑to‑end deployment of BlackBerry AtHoc IWS Alerts and related products in complex enterprise, networked, and cloud environments.
- Architecture & Security: Own the technical design of assigned deployments, including IIS configuration, Active Directory/LDAP integration, and security hardening of applications and operating systems.
- Training Delivery: Plan and deliver expert‑level training in classroom and online environments, ensuring operators and administrators are proficient in the software’s full capabilities.
- Curriculum Development: Participate in or lead the creation of training materials, job aids, and technical documentation that reflects current product features and EMEA‑specific use cases.
- Strategic Advisory: Assist customers in developing SOPs and processes that support system usage; explain integrated mass notification concepts to both technical teams and senior leadership.
- Customer Advocacy: Act as a product advocate by providing feedback to Support and Development teams to identify feature enhancements based on real‑world deployment challenges and customer needs.
- Project Leadership: Own the technical side of assigned customer deployments from initial architecture through to successful support hand‑off, maintaining detailed implementation plans and interaction reports.
- Technical Authority: 7–10+ years of experience in enterprise software deployment, including system administration of current Microsoft server and desktop operating systems.
- Integration Expertise: Hands‑on experience with Active Directory, LDAP queries, SQL (queries, stored procedures, maintenance), and Web Application Servers (IIS).
- Security & Scripting: Proven ability in security hardening and Windows administrative scripting (PowerShell, VBScript).
- Instructional Excellence: Extensive experience teaching or instructing adults, with a proven track record of success in technical training and coursework development.
- Communication: Exceptional analytical and problem‑solving skills; ability to brief all levels of an organizational hierarchy and communicate complex technical issues to non‑technical audiences.
- Operational Context: Familiarity with emergency management operations, public safety, or healthcare EOC environments.
- Accountability: Strong sense of ownership and the ability to support multiple projects simultaneously under tight timelines.
- Travel & Compliance: Must hold a valid UK Passport and be willing to travel within the UK and internationally (EMEA region) approximately 40–50% of the time.
- Education: Bachelor’s degree in Computer Science, formal training/adult learning, or equivalent professional experience.
- Pre‑Sales & Technical Scoping: Experience in a Pre‑Sales, Sales Engineering, or Solution Architect role, specifically supporting the sales cycle through technical validation, proof of concept (PoC) delivery, and technical input for SOWs or RFPs.
- Infrastructure: Knowledge of Load Balancer setup and configuration.
- Geospatial Tools: Experience with Arc‑GIS or similar mapping technologies.
- Digital Content: Experience with video editing software (e.g., Camtasia, Adobe Premier Pro) for creating digital training content.
- Certification: Emergency management certifications (e.g., FEMA IC S or UK equivalent).
Scheduled Weekly Hours: 40
Principal Implementation Engineer in Maidenhead employer: QNX Software Systems
Contact Detail:
QNX Software Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Implementation Engineer in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t underestimate the power of personal connections when it comes to landing that Principal Implementation Engineer role.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your previous deployments and training successes. This will help us demonstrate your hands-on experience and technical authority to potential employers.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your communication skills. We want you to be able to explain complex technical issues clearly, especially to non-technical audiences, just like you would in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can bridge the gap between technology and operational readiness, just like you!
We think you need these skills to ace Principal Implementation Engineer in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Principal Implementation Engineer role. Highlight your technical deployment experience and any training delivery you've done, as these are key aspects of the job.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this hybrid role. Share specific examples of your past work in enterprise software deployment and how you’ve successfully trained others on complex systems.
Showcase Your Communication Skills: Since this role involves bridging technical and non-technical audiences, make sure to demonstrate your communication prowess in your application. Use clear, concise language and avoid jargon where possible.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and we can get back to you quicker about the next steps in the hiring process.
How to prepare for a job interview at QNX Software Systems
✨Know Your Tech Inside Out
As a Principal Implementation Engineer, you'll need to demonstrate your deep understanding of enterprise software deployment. Brush up on your knowledge of IIS configuration, Active Directory, and security hardening techniques. Be ready to discuss specific projects where you've successfully implemented these technologies.
✨Showcase Your Training Skills
Since training delivery is a key part of the role, prepare to share examples of how you've developed and delivered training programs in the past. Highlight your experience with adult learning principles and any curriculum development you've led. This will show that you can effectively communicate complex concepts to diverse audiences.
✨Be the Customer Advocate
The role requires acting as a product advocate, so think about how you've gathered customer feedback in previous roles. Prepare to discuss how you've identified feature enhancements based on real-world challenges. This will demonstrate your ability to bridge technical solutions with customer needs.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in high-pressure situations. Think of examples from your experience where you've had to manage multiple projects under tight timelines or navigate complex deployments. This will showcase your accountability and operational readiness.
