At a Glance
- Tasks: Manage accounts and develop relationships with healthcare providers to ensure supply of specialist medicines.
- Company: Join Qmed, a leading ethical provider in the pharmaceutical industry.
- Benefits: Enjoy competitive salary, performance bonuses, hybrid work, and professional development.
- Other info: Be part of a collaborative team in a fast-growing sector.
- Why this job: Make a real impact in healthcare by supporting patient care with innovative pharmaceutical solutions.
- Qualifications: Experience in pharmaceutical sales or account management is essential.
The predicted salary is between 40000 - 50000 £ per year.
At Qmed, our vision is to lead the global pharmaceutical industry as the most ethical and client-focused provider of products and services. We aim to make pharmaceutical services simple, reliable and ethical by supporting healthcare providers and partners with end-to-end supply chain solutions.
Qmed specialises in the sourcing and supply of over-labelled medicines and imported unlicensed medicines to NHS hospitals, private healthcare providers and pharmacies throughout the UK. Through our regulatory expertise, global sourcing network and customer-focused approach, we help ensure continuity of patient care by supporting access to specialist medicines where licensed alternatives are unavailable or unsuitable.
The role combines strategic account management with commercial sales activity, supporting long-term healthcare customer relationships across NHS hospitals, private healthcare providers and pharmacy customers whilst helping deliver specialist pharmaceutical supply solutions where appropriate.
Working closely with the Head of Unlicensed Medicines & Business Development, you will be responsible for growing existing healthcare accounts, understanding recurring customer requirements, supporting customer access to specialist pharmaceutical solutions and contributing to the development of Qmed's imported medicines portfolio.
Whilst the primary focus is account growth and customer development, the role will also identify and pursue new commercial opportunities across NHS hospitals, private healthcare providers and pharmacy customers, particularly during periods of medicines shortages or supply disruption.
A key objective of the role is to develop long-term strategic customer partnerships, maximise customer value through proactive account management and support the continued development of Qmed's specialist pharmaceutical offering through ethical, responsive and compliant supply solutions.
As Qmed continues to expand its specialist medicines portfolio, this role offers the opportunity to develop into a broader strategic account management position supporting multiple pharmaceutical product portfolios and long-term healthcare partnerships.
- Develop and grow existing NHS hospitals, private healthcare providers and pharmacy accounts by supporting continuity of supply through appropriate specialist pharmaceutical solutions, including imported unlicensed medicines where clinically required and licensed alternatives are unavailable or unsuitable.
- Develop strategic account growth plans for assigned customers, identifying opportunities across specialist pharmaceutical supply solutions where appropriate.
- Build long-term commercial relationships with Pharmacy Procurement Teams, Chief Pharmacists, Pharmacy Technicians and other key healthcare stakeholders.
- Develop an understanding of recurring customer requirements and support sustainable long-term supply arrangements where clinically appropriate and commercially viable.
- Identify opportunities to increase customer lifetime value through cross-selling, portfolio expansion and proactive account development.
- Deliver exceptional customer service and become a trusted commercial partner for healthcare providers.
- Act as the primary point of contact for customer enquiries and account management activities.
- Identify and develop commercial opportunities across existing and new NHS hospitals, private clinics and pharmacy customers.
- Support healthcare providers during medicines shortages and supply disruptions through appropriate pharmaceutical supply solutions.
- Support the continued development of Qmed's specialist medicines portfolio by identifying unmet customer requirements and opportunities for sustainable supply solutions.
- Achieve agreed sales and profitability targets through effective account management and customer development.
- Support wider commercial strategies designed to strengthen customer relationships and increase market share.
- Support existing customer growth through proactive identification of new product opportunities and specialist supply solutions.
- Work closely with Procurement to identify unmet customer requirements and specialist medicines that support continuity of supply.
- Monitor market trends, competitor activity and medicines shortages.
- Provide commercial feedback to support sourcing decisions and portfolio development.
- Capture customer feedback and market intelligence to support new product development and future portfolio expansion initiatives.
- Oversee customer orders from enquiry through to fulfilment, ensuring excellent communication and customer service throughout the process.
- Maintain accurate CRM records and customer account information.
- Ensure all activities comply with applicable regulatory requirements relating to imported unlicensed medicines.
- Collaborate with Procurement, QA, Regulatory, Sales Operations and Commercial teams to deliver efficient customer service and pharmaceutical supply solutions.
- Monitor account performance and commercial trends.
- Produce regular sales and account reports.
- Identify opportunities to improve customer retention, portfolio penetration and long-term customer value.
- Support data-driven commercial decision making.
- Maintain account development plans and customer growth strategies.
Excellent relationship management and communication skills. Strong commercial awareness and customer-focused approach. Strategic account planning capability. Commercial problem-solving ability. Ability to work independently and collaboratively within a fast-paced pharmaceutical environment.
Minimum two years' experience within pharmaceutical sales, healthcare distribution, account management or a customer-facing commercial role. Experience working with NHS hospitals, private healthcare providers or pharmacy customers desirable. Experience developing long-term customer relationships and growing existing accounts through consultative selling and commercial account management. Understanding of pharmaceutical supply chains and healthcare procurement processes advantageous. Experience within imported unlicensed medicines. Experience working with NHS Hospital Pharmacy Departments or Procurement Teams. Understanding of medicines shortages and pharmaceutical sourcing. Experience within pharmaceutical wholesale or healthcare distribution. Formal sales or commercial qualification.
You are commercially driven but relationship focused, with the ability to build trusted long-term partnerships across the healthcare sector. You enjoy understanding customer requirements, identifying appropriate pharmaceutical supply solutions and working collaboratively to support continuity of patient care within a highly regulated environment. You are proactive, resilient and highly organised, taking ownership of your accounts and working collaboratively with internal teams to deliver excellent customer outcomes whilst supporting long-term customer growth.
We operate collaboratively, with teamwork at the heart of everything we do, ensuring every colleague has the support and opportunity to contribute to our growth. Joining our Unlicensed Medicines (Imports) division offers the opportunity to work within one of the fastest-growing areas of the business, supporting NHS hospitals, private clinics and pharmacies with specialist pharmaceutical supply solutions during periods of supply disruption, always in accordance with applicable regulatory requirements.
This is an exciting opportunity to join a growing commercial team where you will play a key role in developing long-term customer relationships whilst supporting healthcare providers with responsive, ethical and compliant pharmaceutical supply solutions.
Hybrid Employment Type: Full-time Working Hours: Monday to Friday (40 hours per week) Competitive salary depending on experience Performance-related bonus Company pension scheme Generous holiday allowance Professional development opportunities Hybrid working flexibility Opportunity to build a long-term commercial career within a growing pharmaceutical business Qmed Pharmaceuticals is an equal opportunities employer and welcomes applications from all backgrounds.
Account Manager & Sales - Unlicensed Medicines (Imports) in Stratford employer: Qmed Pharma
At Qmed, we pride ourselves on being an ethical and client-focused employer, offering a collaborative work culture that values teamwork and individual contributions. Our commitment to employee growth is reflected in our professional development opportunities and the chance to build a long-term career within the rapidly expanding field of unlicensed medicines. With competitive salaries, performance-related bonuses, and hybrid working flexibility, we ensure our employees are well-supported while making a meaningful impact in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager & Sales - Unlicensed Medicines (Imports) in Stratford
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We think you need these skills to ace Account Manager & Sales - Unlicensed Medicines (Imports) in Stratford
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Qmed Pharma!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Qmed Pharma that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Qmed Pharma!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Qmed Pharma, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Qmed Pharma
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Qmed Pharma that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Qmed Pharma’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
