Senior Manager Professional Services North Region Winnersh, England, GB + 1 more Posted 7 hours ago in London
Senior Manager Professional Services North Region Winnersh, England, GB + 1 more Posted 7 hours ago

Senior Manager Professional Services North Region Winnersh, England, GB + 1 more Posted 7 hours ago in London

London Full-Time 70000 - 90000 ÂŁ / year (est.) Home office (partial)
Qlik

At a Glance

  • Tasks: Lead customer success and drive strategic business outcomes through innovative data solutions.
  • Company: Join Qlik, a Gartner Magic Quadrant Leader transforming data into actionable insights.
  • Benefits: Enjoy flexible work, career progression, and a culture of innovation and collaboration.
  • Why this job: Make a real impact by helping organisations navigate complex data challenges.
  • Qualifications: 10+ years in SaaS solutions, strong leadership, and excellent communication skills required.
  • Other info: Dynamic, diverse environment with opportunities for personal development and mentoring.

The predicted salary is between 70000 - 90000 ÂŁ per year.

A Gartner(R) Magic Quadrant(TM) Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.

We are looking for a Senior Manager, Professional Services to join our Customer Success team. In this role, you will support our customers in navigating the business and technological transformations associated with adopting a modern data and analytics platform. You will manage professional services delivery in Northern Europe (UK, Ireland, the Benelux and the Nordics), engage with customers and team members onsite and remotely throughout the entire customer lifecycle to align business outcomes, ensure clear success criteria, and assess overall customer success. In addition, you will collaborate with strategic delivery partners within the region, as well as mentor and lead staff within the Professional Services team. Throughout all these interactions, you will build strong relationships with customers, partners, and global teams.

This is more than delivery—it’s about shaping how services drive real business value. You’ll:

  • Lead the evolution of Professional Services toward outcome-driven, value-led engagements
  • Work directly with senior stakeholders (VPs, architects, programme leaders) to influence strategic decisions
  • Play a key role in regional growth—contributing to sales, revenue, and customer success outcomes
  • Build and strengthen partnerships across a diverse Northern European ecosystem
  • Help customers navigate complex data challenges and unlock new opportunities through analytics and AI
  • Mentor and grow a distributed, international team—building capability and future leaders
  • Influence product and go-to-market conversations based on real customer insights

Every day brings variety: from shaping regional strategy to supporting critical customer moments, to developing the people around you.

In this role, your impact will be visible, measurable, and far-reaching:

  • You’ll help organisations turn complex data landscapes into clear, actionable strategies
  • You’ll elevate customer success by defining meaningful outcomes and ensuring they are achieved
  • You’ll strengthen trust with customers and partners, becoming a key voice in their transformation journey
  • You’ll build a high-performing team that consistently delivers exceptional customer experiences
  • You’ll drive regional growth by aligning delivery excellence with commercial success
  • You’ll help scale and mature Professional Services—bringing structure, innovation, and continuous improvement

Your work won’t just deliver projects—it will shape long-term customer success and influence how organisations make better, faster decisions.

We’re looking for a teammate with:

  • Strong experience leading the sale and delivery of enterprise or hybrid SaaS solutions
  • A solid understanding of analytics, data management, and how to translate them into business value
  • Experience working across Northern Europe, with strong awareness of the UK market
  • A track record of leading customer relationships, including handling complex situations and escalations
  • Proven experience managing enterprise-level IT programmes and driving successful outcomes
  • The ability to inspire, coach, and grow teams—creating an environment where people thrive
  • Experience building and leading small, distributed or remote delivery teams
  • Confidence hiring, mentoring, and developing talent within a SaaS or technology environment
  • Excellent communication skills, with the ability to engage both technical and business audiences
  • A collaborative mindset, with the ability to work across teams, partners, and cultures
  • Flexibility to travel when needed (up to ~50%)
  • Relevant professional experience (typically 10+ years) and a degree or equivalent experience

This role is ideal for someone who enjoys combining leadership, strategy, and customer impact—and is motivated by helping both customers and teams succeed in a rapidly evolving data-driven world.

The location for this role is: London or Winnersh, UK

More about Qlik and who we are:

  • Genuine career progression pathways and mentoring programs.
  • Culture of innovation, technology, collaboration, and openness.
  • Flexible, diverse, and international work environment.

Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our community initiatives.

Senior Manager Professional Services North Region Winnersh, England, GB + 1 more Posted 7 hours ago in London employer: Qlik

At Qlik, we pride ourselves on being a leading employer in the data analytics space, offering a dynamic and inclusive work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through our genuine career progression pathways and mentoring programmes, ensuring that every team member has the opportunity to thrive. Located in Winnersh, you will enjoy a flexible hybrid work environment while contributing to meaningful projects that drive real business value for our customers across Northern Europe.
Qlik

Contact Detail:

Qlik Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Manager Professional Services North Region Winnersh, England, GB + 1 more Posted 7 hours ago in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that Senior Manager role.

✨Tip Number 2

Show off your expertise! When you get the chance to chat with potential employers, share your insights on data management and analytics. Make it clear how you can drive value for their business.

✨Tip Number 3

Prepare for interviews by practising common questions and scenarios related to customer success and team leadership. We want you to feel confident and ready to impress when discussing your experience!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Senior Manager Professional Services North Region Winnersh, England, GB + 1 more Posted 7 hours ago in London

Leadership
Enterprise SaaS Solutions
Analytics
Data Management
Customer Relationship Management
IT Programme Management
Team Development
Remote Team Leadership
Communication Skills
Collaboration
Strategic Decision Making
Problem-Solving
Flexibility to Travel
Customer Success Focus

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Manager role. Highlight your experience in leading enterprise SaaS solutions and how you've driven customer success in previous positions. We want to see how you can bring value to our team!

Showcase Your Leadership Skills: This role is all about mentoring and growing teams, so don’t forget to share examples of how you've inspired and developed talent in your past roles. We love seeing candidates who can build high-performing teams and create a thriving environment.

Demonstrate Your Strategic Thinking: We’re looking for someone who can influence strategic decisions and drive regional growth. Use your application to showcase instances where you've shaped strategy or made impactful decisions that led to successful outcomes.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Qlik

✨Know Your Stuff

Make sure you have a solid understanding of analytics and data management. Brush up on how these concepts translate into business value, as you'll need to discuss this with senior stakeholders during the interview.

✨Showcase Your Leadership Skills

Prepare examples that highlight your experience in leading teams and managing complex customer relationships. Be ready to discuss how you've inspired and developed talent in previous roles, as this is crucial for the Senior Manager position.

✨Understand the Market

Familiarise yourself with the Northern European market, especially the UK. Research current trends and challenges in the data landscape, so you can speak knowledgeably about how you can help customers navigate these issues.

✨Build Rapport

During the interview, focus on building a connection with your interviewers. Show your collaborative mindset and ability to work across teams and cultures. This will demonstrate that you're not just a fit for the role, but also for the company culture.

Senior Manager Professional Services North Region Winnersh, England, GB + 1 more Posted 7 hours ago in London
Qlik
Location: London

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