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For Companies At a Glance
- Tasks: Empower businesses with data integration and governance technology while solving complex data challenges.
- Company: Qlik is a leading data analytics company transforming data into actionable insights for over 40,000 global customers.
- Benefits: Enjoy flexible work options, career progression, and a culture of innovation and collaboration.
- Why this job: Join a dynamic team, work on innovative projects, and make a real impact in the data engineering field.
- Qualifications: 6+ years in data engineering, proficiency in data integration, and fluent in French and business-level English.
- Other info: Opportunity to participate in corporate responsibility programs and personal development initiatives.
The predicted salary is between 36000 - 60000 ÂŁ per year.
What makes us Qlik?
A Gartner Magic Quadrant Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.
We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.
TheCustomer Success EngineerRole- French Speaking
Join us as a Customer Success Engineer at Qlik! As a pivotal member of our team, you\’ll be at the forefront of empowering businesses with cutting-edge data integration, data quality, and data governance technology. Your dynamic, customer-centric expertise in data engineering will drive meaningful outcomes for our most strategic customers, shaping the future of data engineering. This role will be covering our French speaking customers across France, Switzerland and the rest of EMEA.
What makes this role interesting?
- Technical Leadership: Own the customer relationship from a technical perspective, becoming a trusted advisor for the implementation and ongoing adoption of Qlik Talend Data Integration.
- Innovative Projects: Work at the bleeding edge of data technology, solving significant data challenges and creating impactful outcomes.
- Customer Empowerment: Help customers fully utilize their subscriptions, ensuring rapid Time-To-Value and unlocking the full potential of our software.
- Collaborative Engagement: Partner closely with Customer Success Managers and other customer-facing roles, ensuring coordinated and successful customer outcomes.
Here’s how you’ll be making an impact:
- Best Practices Deployment: Collaborate with customers to deploy, manage, and audit best practices, ensuring scalable and secure implementations.
- Technical Workshops: Conduct technical workshops and provide product updates, empowering customers with the latest advancements.
- Problem Solving: Research, investigate, and recommend solutions to data and business challenges, taking technical ownership to drive resolution.When required, help the customer analyzeand troubleshoot issues.
- Customer Success:Understand the customer’s objectives, and work collaboratively to create a joint Success Plan that guides them to maintain a healthy platform and successful project outcomes. Help customers derive maximum value from their investment in Qlik by identifying new opportunities for adoption.
We’re looking for a teammate with:
- Industry Experience: Minimum of6years in a data engineering field, managing multiple customers and projects.
- Technical Expertise:
- Proficiency implementing data integration and transformation solutions is essential, using data replication, change data capture, ELT and ETL techniques, preferably using Qlik and/or Talend technologies.
- Experience with Data Quality and Governance solutions is a key advantage.
- Proficiency in Data Warehouse, Data Lake and Data Lakehouse technologies.
- Experience with databases (relational & NoSQL) such as DB2 andSQL Server.
- Experience working with data platforms such as Snowflake, Databricks or Cloudera.
- Expertise in designing and deploying complex data solutions for cloud platforms, particularly Azure, AWS or Google.
- Familiarity with Linux, Networking and security a plus.
- Development skillswould be an advantage in any of Java, PowerShell, Python, RESTful APIs and SQL.
- Understanding of DevOps processes and technologies.
- Soft Skills:Strong client-facing consultative skills and creative problem-solving ability, ability to multi-task across assigned customer portfolio.
Language Skills: Fluent French, Business-level English.
The location for this role is:
Reading or London UK
If you’re ready to make an impact and help customers embrace the power and value of Qlik we’d love to hear from you. Apply today and be part of Qlik’s future!
More about Qlik and who we are:
Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join usand our values, check outour Careers Page.
What else do we offer?
- Genuine career progression pathways and mentoring programs
- Culture of innovation, technology, collaboration, and openness
- Flexible, diverse, and international work environment
Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs
If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta @ qlik.com. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.
Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.
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Customer Success Engineer employer: Qlik
Contact Detail:
Qlik Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Engineer
✨Tip Number 1
Familiarise yourself with Qlik's products and services, especially their data integration and governance solutions. Understanding the technical aspects and how they benefit customers will help you engage more effectively during interviews.
✨Tip Number 2
Brush up on your French language skills, as this role requires fluent communication with French-speaking customers. Practising technical discussions in French can give you an edge in demonstrating your capability to connect with clients.
✨Tip Number 3
Network with current or former employees of Qlik on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed customer relationships and solved complex data challenges in previous roles. This will showcase your problem-solving skills and customer-centric approach, which are crucial for this position.
We think you need these skills to ace Customer Success Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data engineering, particularly with Qlik and Talend technologies. Emphasise your proficiency in data integration, transformation solutions, and any specific projects that showcase your technical expertise.
Craft a Compelling Cover Letter: In your cover letter, express your passion for data technology and customer success. Mention how your skills align with the role's requirements and provide examples of how you've empowered customers in previous positions.
Showcase Language Skills: Since this role requires fluency in French and business-level English, make sure to highlight your language skills prominently in your application. If applicable, include any experiences where you used these languages in a professional context.
Demonstrate Problem-Solving Abilities: In your application, provide specific examples of how you've tackled complex data challenges in the past. This could include details about the methodologies you used or the outcomes achieved, showcasing your consultative skills and creative problem-solving ability.
How to prepare for a job interview at Qlik
✨Showcase Your Technical Expertise
Make sure to highlight your experience with data integration and transformation solutions. Be prepared to discuss specific projects where you've implemented ELT or ETL techniques, especially using Qlik or Talend technologies.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled complex data challenges in the past. Discuss your approach to researching and recommending solutions, as well as any technical ownership you've taken to drive resolutions.
✨Emphasise Customer-Centric Approach
Since this role is about empowering customers, be ready to talk about how you've successfully managed customer relationships. Share experiences where you've collaborated with clients to create success plans and ensure they derive maximum value from their investments.
✨Brush Up on Language Skills
Fluency in French is essential for this role, so practice your language skills before the interview. Be prepared to conduct parts of the interview in French, demonstrating your ability to communicate effectively with French-speaking customers.
