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- Tasks: Empower businesses with data integration and governance technology, driving customer success.
- Company: Join Qlik, a Gartner Magic Quadrant Leader transforming data into actionable insights for over 40,000 customers.
- Benefits: Enjoy flexible work options, career progression, and a culture of innovation and collaboration.
- Why this job: Be at the forefront of data technology, solving challenges and making a real impact for customers.
- Qualifications: 6+ years in data engineering, with expertise in data integration and transformation solutions.
- Other info: Work with French-speaking customers across EMEA and engage in community initiatives.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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A Gartner Magic Quadrant Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.
We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.
The Customer Success Engineer Role – French Speaking
Join us as a Customer Success Engineer at Qlik! As a pivotal member of our team, you\’ll be at the forefront of empowering businesses with cutting-edge data integration, data quality, and data governance technology. Your dynamic, customer-centric expertise in data engineering will drive meaningful outcomes for our most strategic customers, shaping the future of data engineering. This role will cover our French-speaking customers across France, Switzerland, and the rest of EMEA.
What makes this role interesting?
- Technical Leadership: Own the customer relationship from a technical perspective, becoming a trusted advisor for the implementation and ongoing adoption of Qlik Talend Data Integration.
- Innovative Projects: Work at the bleeding edge of data technology, solving significant data challenges and creating impactful outcomes.
- Customer Empowerment: Help customers fully utilize their subscriptions, ensuring rapid Time-To-Value and unlocking the full potential of our software.
- Collaborative Engagement: Partner closely with Customer Success Managers and other customer-facing roles, ensuring coordinated and successful customer outcomes.
Here’s how you’ll be making an impact:
- Best Practices Deployment: Collaborate with customers to deploy, manage, and audit best practices, ensuring scalable and secure implementations.
- Technical Workshops: Conduct technical workshops and provide product updates, empowering customers with the latest advancements.
- Problem Solving: Research, investigate, and recommend solutions to data and business challenges, taking technical ownership to analyze and troubleshoot issues.
- Customer Success: Understand the customer’s objectives, and work collaboratively to create a joint Success Plan that guides them to maintain a healthy platform and successful project outcomes. Help customers derive maximum value from their investment in Qlik by identifying new opportunities for adoption.
We’re looking for a teammate with:
- Industry Experience: Minimum of 6 years in a data engineering field, managing multiple customers and projects.
- Technical Expertise: Proficiency in implementing data integration and transformation solutions using data replication, change data capture, ELT, and ETL techniques, preferably with Qlik and/or Talend, Data Quality, and Governance solutions, in Data Warehouse, Data Lake, and Data Lakehouse environments with databases like DB2, SQL, and NoSQL, and data platforms such as Snowflake, Databricks, or cloud platforms like Azure and AWS. Skills in Linux, Networking, security, Java, PowerShell, Python, RESTful APIs, and DevOps are advantageous.
- Soft Skills: Strong client-facing consultative skills and creative problem-solving ability, with the capacity to multi-task across an assigned customer portfolio.
The location for this role is:
Reading or London, UK
If you’re ready to make an impact and help customers embrace the power and value of Qlik, we’d love to hear from you. Apply today and be part of Qlik’s future!
More about Qlik and who we are:
Find out more about life at Qlik on social media: (links), and to see all other opportunities to join us and learn about our values, check out our website.
What else do we offer?
- Genuine career progression pathways and mentoring programs
- Culture of innovation, technology, collaboration, and openness
- Flexible, diverse, and international work environment
Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our community initiatives.
Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik without a valid written search agreement will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired through such means.
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Customer Success Engineer employer: Qlik
Contact Detail:
Qlik Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Engineer
✨Tip Number 1
Familiarise yourself with Qlik's products and services, especially their data integration and governance solutions. Understanding the technical aspects and how they benefit customers will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your French language skills if you're not already fluent. Since this role involves working with French-speaking customers, being able to communicate effectively in their language will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Qlik on platforms like LinkedIn. They can provide insights into the company culture and the specific expectations for the Customer Success Engineer role, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your experience with data engineering and customer success strategies. Be ready to share specific examples of how you've helped clients achieve their goals, as this will demonstrate your suitability for the role.
We think you need these skills to ace Customer Success Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data engineering, particularly with Qlik and Talend. Emphasise your technical skills in data integration, transformation solutions, and any specific projects that demonstrate your expertise.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer success and how your background aligns with the role. Mention your experience in managing customer relationships and your ability to solve complex data challenges.
Showcase Soft Skills: Since this role requires strong client-facing consultative skills, be sure to include examples of how you've successfully collaborated with customers in the past. Highlight your problem-solving abilities and capacity to manage multiple projects.
Research Qlik: Familiarise yourself with Qlik's products and services, especially their data integration and governance solutions. Understanding their mission and values will help you tailor your application and show genuine interest in the company.
How to prepare for a job interview at Qlik
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with data integration and transformation solutions. Highlight specific projects where you've implemented ELT or ETL techniques, especially using Qlik or Talend, as this will demonstrate your technical leadership capabilities.
✨Demonstrate Customer-Centric Mindset
Since the role focuses on customer success, share examples of how you've empowered clients in previous roles. Discuss how you’ve helped customers achieve their objectives and derive maximum value from their investments.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical scenarios related to data challenges. Practice articulating your thought process in troubleshooting and recommending solutions, showcasing your analytical skills and creativity in problem-solving.
✨Familiarise Yourself with Qlik's Culture
Research Qlik’s values and culture, particularly their emphasis on innovation and community involvement. Be ready to discuss how your personal values align with theirs and how you can contribute to their collaborative environment.
