Youth Support Worker

Youth Support Worker

Hastings Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support young people in achieving their goals and accessing vital services.
  • Company: Join Te Taiwhenua o Heretaunga, a values-led organisation dedicated to empowering communities.
  • Benefits: Enjoy 5 weeks annual leave, life insurance, and birthday leave.
  • Why this job: Make a real difference in the lives of Rangatahi and their whānau while working in a supportive team.
  • Qualifications: Experience with Rangatahi, knowledge of MSD policies, and a full NZ driver licence required.
  • Other info: Full-time role, Monday to Friday, based in Hastings.

The predicted salary is between 30000 - 42000 £ per year.

Are you passionate about supporting Rangatahi to realise their potential?

Te Taiwhenua o Heretaunga (TToH) is looking for an experienced Youth Support Worker to join our dynamic Rangatahi team based in Heretaunga. This is a full-time role, working Monday to Friday, 8.30am to 5.00pm (40 hours per week).

This role focuses on supporting young people receiving the Youth Payment (YP) and Young Parent Payment (YPP). You will help them navigate challenges, access support, and work towards employment and independence.

About Us:

TToH is a Ngāti Kahungunu mandated, kaupapa Māori, values-led organisation. For over 40 years, we’ve delivered quality health, social, education and community development services to whānau across the East Coast, from Māhia to Remutaka. Our approach is whānau-centred, grounded in Te Ao Māori, and committed to achieving positive, long-term outcomes.

About the Role:

Based at our Orchard Road site in Hastings and reporting to the Team Manager, you will work directly with Rangatahi and their whānau in the community. You\’ll support them to identify goals, access entitlements, connect to services, and transition into education, training, or employment. Your mahi will make a real difference in the lives of young people and their tamariki.

Key Responsibilities:

  • Support Rangatahi and their whānau to access services such as YP/YPP payments, budgeting support, parenting programmes, Well Child providers, and Early Childhood Education,
  • Build strong, trusting relationships to keep Rangatahi engaged in education, employment or training,
  • Maintain an active caseload, ensuring all service standards, reporting, and contract milestones are met,
  • Work collaboratively as part of an integrated team, delivering services in a culturally safe, professional, and empowering way.

We’re looking for someone who:

  • Has experience working with Rangatahi,
  • Understands the policies and processes of the Ministry of Social Development (MSD), including benefit entitlements,
  • Is confident using computers and online systems for applications, notes and reporting,
  • Has a full, clean NZ driver licence,
  • Brings strong knowledge of local communities and is grounded in Te Ao Māori values and tikanga.

What we offer:

  • 5 weeks annual leave
  • Life insurance
  • Birthday leave

Join us and be part of something that truly matters.

If you’re passionate about working with Rangatahi and empowering whānau to thrive, we want to hear from you.

Applications close 21 February 2026, don\’t delay as we will be reviewing applications as they come in.

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Youth Support Worker employer: QJumpers Recruitment Services

Te Taiwhenua o Heretaunga (TToH) is an exceptional employer dedicated to empowering Rangatahi and their whānau in the vibrant community of Hastings. With a strong commitment to Māori values and a supportive work culture, TToH offers generous benefits such as five weeks of annual leave, life insurance, and birthday leave, fostering both personal and professional growth. Join our passionate team and make a meaningful impact in the lives of young people while enjoying a fulfilling career in a culturally rich environment.
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Contact Detail:

QJumpers Recruitment Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Youth Support Worker

Tip Number 1

Familiarise yourself with the specific needs and challenges faced by Rangatahi in your area. Understanding their unique circumstances will help you connect better during interviews and demonstrate your commitment to supporting them.

Tip Number 2

Network with local organisations and community groups that work with young people. Building relationships with these entities can provide valuable insights and potentially lead to referrals or recommendations for your application.

Tip Number 3

Showcase your understanding of Te Ao Māori values and tikanga in your conversations. This will not only highlight your cultural competence but also align you with the organisation's kaupapa Māori approach.

Tip Number 4

Prepare to discuss real-life examples of how you've supported young people in the past. Being able to share specific stories will illustrate your experience and passion for the role, making you a more compelling candidate.

We think you need these skills to ace Youth Support Worker

Experience working with Rangatahi
Understanding of Ministry of Social Development (MSD) policies and processes
Knowledge of benefit entitlements
Strong relationship-building skills
Ability to maintain an active caseload
Proficiency in using computers and online systems for applications and reporting
Full, clean NZ driver licence
Knowledge of local communities
Grounded in Te Ao Māori values and tikanga
Strong communication skills
Empathy and understanding of youth challenges
Problem-solving skills
Team collaboration skills
Cultural competency

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight your experience working with Rangatahi and your understanding of the policies and processes of the Ministry of Social Development.

Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in youth support roles. Provide specific examples of how you've helped young people navigate challenges and achieve their goals.

Showcase Cultural Competence: Since the role is grounded in Te Ao Māori values, make sure to demonstrate your knowledge and respect for Māori culture and tikanga. This can set you apart from other candidates.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at QJumpers Recruitment Services

Show Your Passion for Supporting Rangatahi

Make sure to express your genuine passion for working with young people. Share personal experiences or stories that highlight your commitment to helping Rangatahi realise their potential.

Demonstrate Cultural Understanding

Since the role is grounded in Te Ao Māori values, be prepared to discuss your understanding of these principles. Highlight any relevant experiences that showcase your ability to work within a culturally safe framework.

Familiarise Yourself with MSD Policies

Brush up on the policies and processes of the Ministry of Social Development, especially regarding Youth Payment and Young Parent Payment. Being knowledgeable about these entitlements will show your preparedness for the role.

Prepare Examples of Building Relationships

Think of specific examples where you've successfully built trusting relationships with young people or their families. This will demonstrate your ability to engage and support them effectively in their journey towards independence.

Youth Support Worker
QJumpers Recruitment Services
Location: Hastings
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