Senior Technical Officer

Job description: Senior Technical Officer – Welsh Speaking Department: Technical Accountable to: Technical Co-ordinator Responsible for: N/A Job Location: Penygroes / Working from Home Purpose of position · To provide a full professional technical service to our client group in relation to extensions, repairs and alterations to homes ensuring compliance with current regulations and laws. · Ensure that the service is customer centered, cost-effective and sustainable. · Be sensitive to the needs and wishes of the clients and prospective clients. Enabling older people and disabled people to live independently and safely in their own homes. · Meet the quality standards time and response within Performance Objectives, Service Agreements and Good Practice Guidelines set by the client. · Ensure that the service is responsive and can show improvement. · Lead by example and demonstrate a commitment to providing a quality technical service along with sharing experiences and knowledge to ensure continuous improvement in service quality. JOB RESPONSIBILITIES: Providing comprehensive technical service to the client group: 1. Inspect clients\’ homes, discuss the client\’s requirements and provide general and technical advice on how to move forward. Discuss the client\’s duties under the Construction Design & Management Regulations 2015. Advising on any need for specialist contractors, subcontractors or suppliers. Ensure that clients understand what is planned to be done and the arrangements for carrying out the work. Property measurement for plan preparation. 2. Preparing plans as is, developing a design by consulting with the client and others and preparing plans as planned, preparing a cost estimate where necessary, advising and discussing the timetable of work, providing and submitting a relevant planning application where necessary. To carry out the duties of the Principal Designer under the Construction Design & Management Regulations 2015. 3. Develop the design of the plan, co-ordinate any work of specialist contractors, subcontractors or suppliers. Ensure compliance with current regulations and laws; Health & Safety, Planning, Building Control, Construction Design & Management Regulations 2015, Party Wall etc. Act 1996, Control of Asbestos Regulations 2012, Building over or near to sewers rules and any other relevant current laws and rules. 4. Produce and prepare tender documents – plans, work programme, preliminary and quality specifications, to enable a contractor to prepare a tender. Ensure receipt of tenders for construction works, on behalf of the client, in accordance with the company\’s tendering policy. 5. Appoint, on behalf of the client, as appropriate, other professional consultants within the construction field to effectively meet the client\’s needs. 6. Advising the client on the choice of contractors / consultants; and directing contractors / consultants on behalf of the client ensuring that appropriate agreements are in place between them, and administering them on behalf of the client. 7. Administration of the terms of the Construction Agreement; regularly supervise on-site work to assess progress, ensure quality of work and compliance with Health and Safety Rules and other relevant statutory rules; carrying out the duties of the Principal Designer under the Construction Design & Management Regulations 2015; Providing and delivering periodic financial reports to the client as well as advising clients when payments should be made. 8. Administer the terms of the Construction Contract relating to the completion of the works; prepare/audit and agree a final account, carry out the Chief Designer\’s duties under the Construction Design & Management Regulations 2015, provide and ensure that a Health and Safety File is completed or submitted to the client following completion of works. 9. To promote and maintain a good working link and relationship with clients, user groups, local authorities, the statutory and voluntary sector, to foster their participation in the delivery of our services. 10. Working with the Technical Co-ordinator to ensure an effective and efficient technical service across our area of operation. 11. Collaborate with other staff to ensure that work cases are processed promptly, and within agreed targets. 12. Contribute to the development and monitoring of the company\’s Preferred Contractors/Consultants List. 13. Taking into account that the client\’s needs and wishes will always come first, ensure that the client is aware of the work that needs and can be done, consulting with the client and obtaining their consent throughout the process. 14. Maintain effective working relationships with key partners by attending meetings, working groups, joint training exercises and any other relevant events scheduled. 15. Positively represent the client in meetings with external agencies. Attend meetings and conferences at the request of the line manager. Be aware that there is a time of current legislations, trends and topics of discussion within the construction field. 16. Assist the Technical Co-ordinator in gathering information and preparing reports and assist with other tasks and projects at the request of the Chief Officer. CORPORATE RESPONSIBILITIES: Service Delivery · Delivering work to a high standard, on time and within budgets, · Respond to internal and external customers in a timely and professional manner, · Provide advice and support to co-workers / customers, · Submit regular reports within the responsibilities of the position, · Comply with all policies and any relevant legislation. Performance · Contributing towards the successful achievement of Key Performance Standards · Working towards the aims and objectives of the company and supporting the development of the body Policies and Processes · Working in accordance with all company policies, procedures and financial regulations. · Ensure policies and processes align with legislative, managerial and well-practiced requirements · Review and propose amendments to policies to support continuous improvement Financial and Budgetary · Contribute to effective budget management through productivity and efficiency Other · Represent the company effectively externally by conveying a professional and positive image on all occasions · Commitment to tenant participation in all aspects of work PERSON SPECIFICATION SENIOR TECHNICAL OFFICER All criteria are considered essential unless specified as desirable Knowledge and Skills: · Knowledge on current Building Regulations · Knowledge and understanding of Health and Safety Regulations · Knowledge and understanding of the rules of Construction Design & Management Regulations 2015 · Knowledge and understanding of the Party Wall etc. Act 1996 · Knowledge and understanding of Control of Asbestos Regulations 2012 · Knowledge and understanding of \’Building over or near to sewers\’ · Knowledge and understanding of Care and Repair (desirable) · Ability to anticipate and solve problems · Ability to manage a variety of tasks and work to tight schedules. · Ability to prioritize and organize tasks effectively. · Ability to communicate effectively. · Ability to organize and prioritize workload. · Ability to negotiate and influence decisions. · Ability to work on your own initiative. · Ability to work as part of a team. Full current driving licence Bilingual (English and Welsh) in the following or higher levels: Bilingual (English and Welsh) in the following or higher levels: Understanding: Able to follow routine work-related conversations, in both languages between fluent speakers. Speaking: Able to converse in some detail regarding routine work matters in both languages. Reading: Able to read and understand general and technical material with a dictionary, in both languages. Writing: Able to draft routine material, with editing assistance, in both languages Summary of Terms and Conditions SENIOR TECHNICAL OFFICER Type of Contract Permanent Salary Band E, Pont 1 – 5 £33,517 – £37,724 Salary is paid on the 20th of each month Holidays 30 days a year plus the statutory bank holidays and the period between Christmas and the New Year Travel: Essential car user Pension The company offers membership of the \”Social Housing Pension Scheme\” Probationary period 6 months Working hours and arrangements 35 hours per week Monday – Friday Flexi scheme is implemented Notice period: Notice period to be given by the employee: During a probationary period – 2 weeks After a probationary period – 1 mo Notice period to be given by employer: During a probationary period – 2 weeks After a probationary period – as per length of service Sick pay An occupational sickness pay scheme is in place During probationary period – 2 weeks on full pay Thereafter, in accordance with the length of service Special Absences 5 paid pro rata days in any 12 month period to care for specific dependents 2 days pro rata with pay to get married, to move house, to divorce. Reasonable credit time for medical appointments. Up to 10 pro rata days with pay on the occasion of bereavement. Up to 3 months pro rata with pay to care for a close relative with a terminal illness Lifestyle benefits Access to our wellbeing scheme Flexible working facilities and the ability to work remotely/ work from home if suitable. Personal Development If you have professional qualifications and pay annual professional fees to your membership body, we will pay one of these each year to help you stay connected and up to date with the latest information and education from your professional body. We also want all our colleagues to enjoy the benefits of lifelong learning, so if you work with us we will invest in you in this way too! Disclosure and A basic DBS check is applicable to the role