IT Field Engineer

A growing Managed Service Provider is looking for an experienced IT Field Engineer to join the team, working hybrid across the business\’ offices and on site with clients across North Wales, Cheshire and North West Region.

No two days will be the same with a lot of interesting project work to be completed.

Responsibilities

• Liaising with clients and providing on‑site support, installations, maintenance and upgrades
• Installation and maintenance/testing of Cat 5/6 cabling
• Hosted VOIP setup & installations including roll‑out of phone systems, handsets and door‑entry systems (3cx)
• CCTV installations
• Installations of networking equipment
• Responding to faults and replacing equipment
• Servicing and upgrading of IT products and services
• Working hours – Monday‑Friday 8.30am‑5pm
• Part of 24/7 on‑call rota
• Occasional requirement to attend our data centres
• Continuous learning, undertake training on bespoke software and hardware partnerships that the company has

Qualifications

• Previous experience within a similar role within an MSP environment and field work
• Experience installing hosted VoIP including 3cx, Yeastar
• Experience with Microsoft cloud‑based services, including 365, SharePoint, OneDrive and Teams and MS Office Suite
• Networking/Routing/Firewall experience
• Project experience of network design, implementation and troubleshooting
• Full clean driving licence – may need to use your own vehicle; mileage can be reclaimed

Benefits

• Collaborative and team‑playing culture with the autonomy to manage your work when on site
• Opportunity for continuous personal development
• Competitive salary
• Team pay‑day lunch on us
• Your birthday off on us
• Snacks and refreshments stocked for the team to help themselves
• Employee health package
• Company van and/or business mileage reclaimed for own vehicle use

Competitive salary of £26,000 – £28,000 per annum, with career development and salary reviews.