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- Tasks: Join our team to manage orders, resolve customer queries, and support sales reporting.
- Company: Dynamic company focused on high-quality customer service and teamwork.
- Benefits: Enjoy a competitive salary, company pension, and 28 days holiday.
- Why this job: Be part of a growing team where your contributions make a real difference.
- Qualifications: 3 years in administration and customer service; strong IT skills required.
- Other info: Flexible working hours with opportunities for training and development.
The predicted salary is between 27360 - 46800 £ per year.
Full Time Office & Sales Administrator - Permanent Based - Denbigh
Salary - £13ph
Our client strives to achieve a high standard of customer service with a positive attitude. Due to their continued growth, they are seeking a Full Time experienced good all-round Office Administrator to work within their Admin team and assist the Sales team with their reporting requirements. You are required to be a team player with a can-do attitude and flexibility.
Desired Experience:
- A high standard of Customer Service with a professional telephone manner.
- Previous experience in daily processing of Customers orders.
- Keyboard accuracy and attention to detail is essential.
- Working to tight deadlines.
- Previous experience in general administration duties.
- Excellent IT skills are required, focusing on Microsoft 365 and Excel spreadsheets.
- Intermediate knowledge of Excel (i.e. Pivot tables, formulae, etc.) would be advantageous.
- Knowledge of Xero accounts software would be an advantage but not essential as training will be given.
- Previous work in Purchase and Sales Ledger would be preferred and advantageous.
- Welsh speaking would also be advantageous.
Responsibilities:
- Daily Order Processing and Invoicing within accounting software.
- Address and resolve customer queries on a daily basis.
- Monitoring and chasing debtors.
- Raising credit notes regarding customer queries and promotional discounts.
- Updating and managing sales reports using excel spreadsheets (training to be given).
- Liaising with the Sales and Accounts departments regularly to understand their reporting requirements.
- Using 3rd party retailer Portals - full training will be given.
- Checking supplier statements.
- Inputting supplier invoices and credits.
- Reception duties on select days.
- Adhoc general administration work.
Benefits:
- Company pension
- On-site parking
Schedule:
- 40 Hours per week. Mon-Fri 8am to 4:30pm.
- 28 days holiday (including bank holidays)
Experience:
- Administration and customer service: 3 years (Required)
- Office administration: 3 years (preferred)
Ability to commute/relocate:
- Denbigh: reliably commute or plan to relocate before starting work (required)
Language:
- Welsh (preferred)
Office and Sales Administrator in Denbigh employer: QiStaff Solutions
Contact Detail:
QiStaff Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office and Sales Administrator in Denbigh
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Brush up on your Excel skills! If you’re not already comfortable with pivot tables and formulas, take some time to learn. Being able to demonstrate your proficiency can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar names when we’re reviewing candidates!
We think you need these skills to ace Office and Sales Administrator in Denbigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Keep it friendly and professional, and don’t forget to mention your can-do attitude and flexibility.
Show Off Your IT Skills: Since we’re looking for someone with excellent IT skills, make sure to mention your experience with Microsoft 365 and Excel. If you’ve worked with pivot tables or formulae, let us know – it’ll definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and it shows you’re keen to join our team. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at QiStaff Solutions
✨Know Your Customer Service Skills
Make sure you can talk confidently about your experience in customer service. Think of specific examples where you've gone above and beyond to help a customer, as this role really values a positive attitude and high standards.
✨Brush Up on Excel
Since the job requires intermediate knowledge of Excel, it’s a good idea to review pivot tables and formulae before the interview. You might even want to prepare a couple of examples of how you've used these skills in past roles.
✨Familiarise Yourself with Order Processing
Get comfortable discussing your previous experience with order processing and invoicing. Be ready to explain how you handle tight deadlines and ensure accuracy, as these are key aspects of the role.
✨Show Your Team Spirit
This position is all about teamwork, so be prepared to share examples of how you've collaborated with others in the past. Highlight your flexibility and can-do attitude, as these traits will resonate well with the hiring team.
