At a Glance
- Tasks: Deliver exceptional service and create a welcoming atmosphere for guests.
- Company: Exciting new café concept in the heart of Mayfair.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Flexible shifts with a focus on teamwork and professional development.
- Why this job: Join a passionate team and enhance guest experiences in a vibrant café setting.
- Qualifications: Previous experience in hospitality and excellent customer service skills.
The predicted salary is between 27000 - 32000 £ per year.
Location: Mayfair, London.
Job Type: Full-time.
Salary: £27,000 – £32,000 per year (depending on experience).
About Qinwan Café: Qinwan Café is an exciting new café concept opening within The Chancery Rosewood. The café offers a refined yet welcoming environment, serving exceptional coffee, teas, and a carefully curated selection of ice cream, patisseries, dates, and sandwiches.
Role Overview: As a Café Server, you will play an important role in delivering smooth and efficient service on the floor. Working closely with the Head Waiter, Supervisor, and Café Manager, you will ensure guests receive a high standard of service while contributing to a positive and professional team environment.
Key Responsibilities- Guest Experience: Deliver friendly, attentive, and professional service to all guests. Create a welcoming and comfortable atmosphere within the café. Respond to guest requests promptly and efficiently. Handle basic guest feedback and escalates concerns when needed. Build rapport with guests to enhance their overall experience.
- Service Execution: Take accurate food and beverage orders and input them into the POS system. Serve food and drinks efficiently while maintaining presentation standards. Ensure tables are cleared and reset promptly. Support smooth and consistent service during busy periods. Follow all service standards and procedures.
- Operational Support: Assist with opening and closing duties. Maintain cleanliness and organisation of the café floor and service areas. Support effective communication between front-of-house and back-of-house teams. Ensure all health, safety, and hygiene standards are upheld. Contribute to efficient workflow during peak service times.
- Product Knowledge: Develop a strong understanding of the café’s menu and offerings. Confidently describe items and make recommendations to guests. Ensure all food and beverages are served correctly and to standard.
- Experience: Previous experience as a Server in a hospitality role preferred. Experience working in a fast-paced café or restaurant environment is an advantage.
- Skills: Excellent customer service and communication skills. Friendly, positive, and professional attitude. Strong attention to detail. Ability to work efficiently under pressure. Good teamwork and collaboration skills.
- Additional Requirements: Flexibility to work evenings, weekends, and public holidays. Professional presentation and strong work ethic. Ability to thrive in a fast-paced hospitality environment.
Schedule: Full-time position with shift-based scheduling based on operational needs.
Waiter / Waitress in City of Westminster employer: Qinwan Dates
Qinwan Café in the heart of Mayfair offers a vibrant work environment where team members are valued and encouraged to grow. With a focus on exceptional service, employees benefit from a supportive culture that promotes professional development and flexible scheduling, making it an ideal place for those passionate about hospitality. Join us to be part of a dynamic team dedicated to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress in City of Westminster
✨Tip Number 1
Get to know the café! Familiarise yourself with Qinwan Café's menu and vibe. When you walk in, show that you’re genuinely interested in what they offer – it’ll make you stand out during your chat with the hiring team.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you’ll be interacting with guests all day. Think about how you can create a welcoming atmosphere and be ready to share examples of how you've done this in the past.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Show up looking sharp and professional – it reflects your attitude towards the role and the café’s standards.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Don’t miss out on this opportunity!
We think you need these skills to ace Waiter / Waitress in City of Westminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the café environment. A friendly tone can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or customer service. We’re looking for candidates who can deliver exceptional service, so share specific examples of how you've done this in the past. Tailoring your application to our café's vibe will show us you’re a great fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a fantastic addition to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join the Qinwan Café team!
How to prepare for a job interview at Qinwan Dates
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the café's menu and offerings. Being able to confidently discuss the items and make recommendations will show that you're genuinely interested in the role and can enhance the guest experience.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a guest. This will demonstrate your ability to create a welcoming atmosphere and handle feedback effectively.
✨Practice Teamwork Scenarios
Since this role involves working closely with others, be ready to discuss how you collaborate with team members. Share specific instances where you supported your colleagues during busy periods or contributed to a positive team environment.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally for the interview. A neat and tidy appearance will reflect your understanding of the hospitality industry's standards and your commitment to maintaining a professional image.
