IT Analyst (m/w) in Orpington

Package: 57,150– 63,500 (salary dependent on experience) + Benefits

Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Senior Systems Specialist at our Farnborough, Boscombe Down or Malvern site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds.

The Role

As a Senior Systems Specialist, you will provide expert-level support and leadership in the management of QinetiQ's SAP SuccessFactors platform. Operating within Enterprise Digital Services, the role is accountable for ensuring the system is secure, resilient, and aligned with evolving business needs.

Day-to-day, you'll lead on system design, integration, and service improvement initiatives, working closely with stakeholders across geographies to deliver high-quality outcomes. By combining deep technical expertise with strategic insight and mentoring capabilities, the role drives operational excellence, enhances user experience, and contributes to the continuous evolution of corporate IT services.

Your responsibilities will include:

• Provide technical leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systems, shaping system strategy, supporting the HR technology roadmap, and ensuring alignment with business objectives.
• Manage SuccessFactors system configuration, security, governance, and compliance, including role-based access controls, change management, audit readiness, data protection, and adherence to organisational policies and best practices.
• Lead system support, incident resolution, and service delivery, acting as an escalation point for complex issues, coordinating with stakeholders, and ensuring system availability, performance, and service excellence.
• Oversee integrations, data management, and system lifecycle activities, including data migration, validation, reconciliation, platform upgrades, releases, enhancements, and continuous optimisation.
• Collaborate with business stakeholders, vendors, and third-party partners to define requirements, implement solutions, manage platform roadmaps, support projects, and identify opportunities for innovation and process improvement.
• Drive continuous improvement, documentation, testing, and knowledge sharing, maintaining high-quality system documentation, leading testing activities, providing user training and mentoring, and enhancing operational efficiency and user experience.

Essential experience of the Senior Systems Specialist:

• Extensive knowledge of SuccessFactors and the wider SAP product and systems landscape supporting multiple modules.
• Strong experience configuring, supporting, integrating, and optimising SuccessFactors modules.
• Strategic technical leadership with a proven ability to shape system roadmaps, lead design and enhancement initiatives, and align technology solutions with business objectives across complex, multi-site organisations.
• Strong governance, security, and service management knowledge, including access controls, compliance, audit requirements, incident, change, and problem management, and adherence to regulatory standards such as GDPR and ISO 27001.
• Excellent stakeholder, vendor, and communication skills, able to influence senior leaders, collaborate across technical and business teams, manage third-party providers, and translate technical concepts into business outcomes.
• Results-driven and continuous improvement focused, with strong analytical, documentation, mentoring, and problem-solving capabilities, driving system performance, user adoption, operational efficiency, and team development.

Essential qualifications for the Senior Systems Specialist:

• A technical degree in a related field (e.g., Computer Science, Engineering, Maths) or equivalent professional experience.

This role is 37 hours per week based at our Farnborough, Boscombe Down or Malvern sites with a minimum average site attendance of three days per week.

QinetiQ operates state-of-the-art facilities across the UK that focus on defence, security and technology innovation. These facilities enable QinetiQ to conduct a wide range of research, testing and development activities that support both military and civilian applications helping to advance technology and support national security.

Please note that all applicants for this role must be eligible for SC clearance, as a minimum.

Recruitment Process: At QinetiQ we are committed to building an inclusive, accessible and welcoming workplace where everyone feels valued and supported. We believe that a diverse mix of backgrounds, perspectives and experiences drives innovation and leads to better outcomes for our people, customers and communities. We encourage applications from all candidates and are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the recruitment process, please let us know by emailing internal_recruitment@qinetiq.com. One of our recruitment team will contact you.

Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture.

Our Benefits:

• Matched contribution pension scheme, with life assurance.
• Generous holiday allowance, with the option to purchase additional days.
• Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance.
• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more.
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme.
• Volunteering Opportunities - helping charities and local community.