Capability Lead (End User Computing) in Farnborough

Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Capability Lead (End User Computing) at any of our main sites, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds.

The Role

As Capability Lead (End User Computing), you will be responsible for strategically growing and maintaining the essential skills, processes and technologies required to deliver IT services effectively to meet business objectives. This includes developing talent, improving operational efficiency and fostering continuous improvement. Day-to-day, you’ll provide expert level consultation to senior leaders on capability-related matters, acting as a strategic partner to senior stakeholders across business functions enabling the delivery of cross-functional initiatives and transformation programmes.

Your responsibilities will include:

• Developing and executing technical strategies and roadmaps for IT infrastructure, aligning with broader organisational goals and digital strategies
• Leading technical teams, developing talent and fostering a culture of accountability and innovation
• Leading and coaching Team Leads & Engineering Leads overseeing team structure, recruitment and career development
• Planning, Leading and delivering projects on time and within budget
• Maintaining strong stakeholder relationships and partnering with stakeholders across business units to shape and deliver strategic IT initiatives
• Representing QinetiQ IT at industry events and mitigating risks related to infrastructure

Essential experience of the Capability Lead (End User Computing)

• Proven experience in Leading IT operations within a multi-site or enterprise environment
• A strong knowledge of Modern Workplace technologies (E.G Microsoft 365, Endpoint Management, Citrix)
• Previous experience leading through influence in matrixed environments with a deep passion for service excellence
• Demonstrable success in driving service transformation and performance improvement with strong analytical capabilities
• Previous experience with Virtual Desktop Infrastructure (VDI) e.g. VMware Horizon, Citrix or Azure Virtual Desktop
• Strong analytical, problem-solving and decision-making skills with a strong understanding of data privacy, information security, and compliance principles

Essential qualifications for the Capability Lead (End User Computing)

• A degree in Computer Science, Engineering or a related field or equivalent experience
• ITIL Foundation v4 certification

This role is 37 hours per week based at any of our main UK locations. Shift patterns for this role are between 07:30 – 18:30 and you may be asked to work at specific times. You will be required to participate in an on-call rota.

Multi-Site

QinetiQ operates state-of-the-art facilities across the UK that focus on defence, security and technology innovation. These facilities enable QinetiQ to conduct a wide range of research, testing and development activities that support both military and civilian applications helping to advance technology and support national security.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential.

Our Benefits

• Matched contribution pension scheme, with life assurance
• Generous holiday allowance, with the option to purchase additional days
• Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
• Volunteering Opportunities - helping charities and local community

Our Recruitment Process

We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be eligible for SC clearance, as a minimum.