Naimuri - Business Analyst / Business Change Manager (UKI)

Job Location: Salford Quays, Manchester (role can be based in London or Malvern)

Job Type: Fulltime, Permanent

About us: We’re approaching our tenth birthday and have gone from being a little‑known tech start‑up to creating our very own community at the heart of the tech and digital epicentre of the UK – Greater Manchester. We also have teams based in London and Malvern/Cheltenham, this role can be based in either of those locations. Our name Naimuri is Japanese and simply means… ‘nai’ meaning ‘not’ ‘muri’ meaning ‘overburden’. These principles apply to every aspect of an organisation from technology, process and infrastructure, through to people, culture and leadership. This means that we empower our teams to do what they think is the right thing, giving them the skills and confidence to explore new ways of working, and to create a bias‑free environment, where all our people feel comfortable collaborating to deliver the finest ideas and solutions in an agile environment. Our business is focused on 4 cornerstones, which shape and underpin the way in which we go about work and treat each other. These are: Wellbeing, Empowerment, Perpetual Edge and Delivery. People and culture are at the heart of Naimuri, so that collectively, we can realise our mission of ‘making the UK a safer place to be’.

About the role and team: Our analysis community comprises of business analysts, change managers, user researchers and user experience designers. You will, therefore, be joining an exciting and growing community which sees individuals closely integrated into technical teams. You will spend most of your time integrated into one of our software development or data science teams, acting as the link between the technical teams and the customer, collecting and managing requirements, supporting delivery, leading on acceptance testing and keeping a close eye on the end‑to‑end benefits management process. You will be supporting acceptance testing processes to ensure that intended changes have been correctly implemented and that anticipated benefits have been realised. This role can be based from London or Malvern.

About you: You will be passionate about technology and keeping the UK safe. You may have a degree that may be in a related field. You might not, but might instead demonstrate how you have trodden the path for yourself and gained the skills and experience required to be successful in this role. We would expect you to have experience in the core skills. However, items listed in the general skills are nice to have. They are things that are likely to be used in the role and it is advised that you should have opinions on several of them.

Core skills:

• Eliciting and analysing requirements - both functional and non-functional.
• Ensuring that customer requirements and priorities are accurately documented.
• Organising and prioritising requirements using techniques such as - but not limited to - product roadmaps, epics, user stories and backlogs.
• Generating and defining options.
• Engaging with relevant stakeholders and specialists.
• Evaluating options for financial, technical and business feasibility.
• Developing a business change implementation plan to identify required changes to processes, procedures, systems, structures and ways of working.
• Using a structured process and set of tools for leading people through change.
• Implementing organisational business change management practices to support iterative/agile working.
• Engaging with, and tailoring communication to, stakeholders and everyone impacted by the change.
• Monitoring the impact of the business change management plan and sustaining and embedding change.
• Identifying, classifying and prioritising risks - their impact and probability, and mitigation actions.
• Ensuring the customer is ready to operate the new service when it has been deployed.

General skills:

• Ensuring options align with the organisation’s vision, mission, objectives, strategy and tactics.
• Planning, developing and implementing organisational approaches to risk management.
• Planning, designing, managing and reporting on the outcomes of acceptance tests.
• Implementing service acceptance practices to support iterative/agile working.
• Implementing a benefits management framework and approach.
• Identifying and implementing the actions needed to optimise the business impact of individual and combined benefits.
• Confirming the achievement of expected benefits.

Pay and benefits:

Naimuri pays competitively within the industry based on your role’s base location rates. The salary for this position is dependent upon your experience. We assess seniority relative to the team at Naimuri during the interviewing process. A full time working week is 37.5 hours and you have flexibility over when you give that time. We also offer part‑time working which can be discussed during the recruitment process. Our core hours are 10:00am - 3:00pm and our office hours are between 7:30 and 18:00 Monday to Friday. Most teams have agreed ‘in office’ days to enable collaboration. You may also be required to attend a local customer site regularly or on occasion to travel to other customer sites in the UK or the Naimuri office in Greater Manchester.

Benefits include:

• Flexible/Hybrid working options
• A performance bonus
• Company bonus
• Pension matched 1.5x up to 10.5%
• AXA group 1 medical cover
• Personal training budget
• Holiday buy-back scheme
• Cycle to work scheme
• Car benefit scheme

Recruitment Process:

We want to ensure that you feel comfortable and confident when interviewing with us. To help you prepare, our recruitment team will discuss the process in more detail with you when you apply. We are happy to support any accessibility or neurodiversity requirements.