Receptionist / Administrator in Gosport

At QinetiQ, we’re not just imagining tomorrow – we’re creating it. From cutting‑edge defence technology to ground‑breaking innovation, our mission is to empower and protect lives. Join us as a Receptionist / Administrator at our Haslar site, where you’ll play a key role in supporting our people and ensuring the smooth day‑to‑day running of the site.

As a Receptionist / Administrator you’ll be the professional first point of contact for the Haslar site, helping to create a welcoming, organised and well‑run environment while providing essential administrative support that enables colleagues to focus on delivering critical work.

Day‑to‑day, you’ll be the first friendly face people see on site, welcoming visitors, answering queries and helping things run smoothly. Alongside reception duties, you’ll support with site administration such as organising meeting rooms, keeping records up to date, taking notes or minutes when needed, and pitching in with whatever helps the team stay organised and on track.

Your responsibilities:

• Providing a professional and welcoming front‑of‑house reception service
• Managing visitors, enquiries and incoming calls, ensuring messages are passed on accurately
• Supporting site administration activities, including maintaining records and organising meeting rooms
• Taking notes or minutes at meetings when required
• Proactively supporting the wider site team by identifying tasks that need doing
• Assisting with security‑related administrative tasks as the role develops

Essential experience:

• Experience in a customer‑facing or reception environment
• Strong communication skills with the ability to interact confidently with a wide range of people
• Proven administrative skills with the ability to maintain accurate records and documentation
• Ability to organise workload effectively and manage multiple tasks
• Confident using Microsoft Word and Outlook
• Proactive and self‑sufficient approach to work with a strong attention to detail

Desirable qualifications:

• Business administration or customer service qualification equivalent to NVQ Level 3

Working hours and shifts:

This role is 37 hours per week based at the Haslar site. Shift patterns are alternating half‑day shifts of 07:30–11:30 and 11:30–15:30, working alongside another receptionist.

Benefits:

• Matched contribution pension scheme, with life assurance
• Generous holiday allowance, with the option to purchase additional days
• Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
• Volunteering Opportunities – helping charities and local community

Security clearance:

Please note that all applicants for this role must be eligible for SC clearance, as a minimum.