Product Application Specialist
Product Application Specialist

Product Application Specialist

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Qinecsa Solutions

At a Glance

  • Tasks: Configure data collection experiences on the Reportum platform for client needs.
  • Company: Join Qinecsa, a leading specialist in pharmacovigilance and safety solutions.
  • Benefits: Enjoy competitive salary, professional growth, and a collaborative work environment.
  • Why this job: Shape the future of a cutting-edge platform while working with innovative clients.
  • Qualifications: 3+ years experience with no-code tools, JSON, and UX/UI sensibility required.
  • Other info: This is a 6-month contract role with equal opportunity employer.

The predicted salary is between 36000 - 60000 £ per year.

About the Company

Qinecsa is a trusted, global partner bringing together best-in-class technology and scientific expertise to connect life science companies, public health, and regulatory sectors to the right safety solutions. We take pride in being the leading specialist pharmacovigilance provider, offering unparalleled expertise in PV services, technology, and consulting to cater to the unique needs of small, medium, and large pharmaceutical companies.

The Product Application Specialist is responsible for configuring and tailoring data collection experiences on the Reportum platform to meet specific client needs across adverse event and product complaint reporting. Working as part of the Product Management team, and interfacing closely with Customer Success and Engineering, this role ensures that our forms and logic flows are not only technically sound, but also intuitive, empathetic, and aligned with real-world user contexts.

This role blends empathy with a practical understanding of UX and a solid degree of technical acumen. The ideal candidate is comfortable using an advanced no-code configuration tool, outputting well-formed JSON, and defining structured logic and data flows including advanced Boolean logic. They must be detail-oriented and confident navigating between user needs and system-level implications, as well as between technical configuration and documentation.

As part of the Product Management team, and a key user of our configuration tool, you will be directly involved in product practices and will play a critical role in shaping the future development of the platform.

Experience Required:

At least 3 years of professional experience.

Key Responsibilities:

  • Form Configuration: Use Reportum’s form-building platform to configure context-specific digital data collection experiences for AE and product complaints.
  • User Logic: Build and manage complex no-code logic flows using boolean operators, decision trees, and branching rules.
  • UX & Design Alignment: Work collaboratively with UX lead to ensure all forms are user-friendly, clear, and accessible across languages and use cases.
  • Customer Empathy: Engage with internal teams and, where applicable, external users to understand user needs, pain points, and expectations. Translate these into thoughtful form configurations.
  • Technical Configuration: Encode JSON outputs to align with downstream data output requirements. Understand how configuration choices affect data capture and downstream processing.
  • Documentation: Maintain detailed records of form configurations, logic rules, and decisions for internal and audit purposes.
  • Training & Support: Support internal stakeholders by explaining configuration logic and form behavior. Help ensure smooth client rollouts by assisting with testing and adjustments.
  • Feedback Loop: Gather feedback from end users and internal teams to iterate on form configurations and logic flows.

Key Interfaces:

  • External: Clients
  • Internal: Customer Success, Engineering, Software Quality Assurance

Qualifications & Competencies:

  • Experience with form-building tools or no-code platforms
  • Technical familiarity with JSON
  • High empathy and sensitivity to end-user experience
  • UX/UI sensibility, especially for structured data capture
  • Experience working in life sciences or regulated software environments
  • Experience in a SaaS, and scale-up environment
  • Ability to work across multiple projects simultaneously
  • Experience collaborating with technical and non-technical teams
  • Strong communication skills (written and verbal)
  • Ability to self-organize and manage competing priorities
  • Demonstrated ability to think logically and map out decision flows
  • Familiarity with pharmacovigilance, adverse events, or product complaints

What We Offer:

  • Competitive salary
  • Opportunity to work with a dynamic and innovative team and world class clients.
  • Professional development and growth opportunities.
  • A collaborative and inclusive work environment.

Employment Type: 6 Months contract role

Equal Opportunity Statement: Qinecsa is an equal opportunity employer. Qinecsa evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.

How to Apply: Interested candidates are invited to submit their resume and cover letter to roopa.shree@qinecsa.com

Product Application Specialist employer: Qinecsa Solutions

At Qinecsa, we pride ourselves on fostering a collaborative and inclusive work environment that empowers our employees to thrive. As a Product Application Specialist, you will have the unique opportunity to work with cutting-edge technology in the life sciences sector, contributing to meaningful projects that enhance safety solutions for clients worldwide. With a strong focus on professional development and a commitment to employee growth, Qinecsa is an excellent employer for those seeking a rewarding career in a dynamic and innovative team.
Qinecsa Solutions

Contact Detail:

Qinecsa Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Application Specialist

✨Tip Number 1

Familiarise yourself with the Reportum platform and its form-building capabilities. Understanding how to navigate and utilise this no-code tool will give you a significant advantage during the interview process.

✨Tip Number 2

Brush up on your JSON skills, as this role requires encoding outputs in JSON format. Being able to demonstrate your technical acumen in this area will show that you're ready to tackle the responsibilities of the position.

✨Tip Number 3

Prepare examples of how you've previously engaged with users to understand their needs and pain points. This will highlight your empathy and ability to translate user feedback into effective form configurations.

✨Tip Number 4

Research the life sciences and pharmacovigilance sectors to understand the context in which you'll be working. Showing that you have knowledge of industry-specific challenges will set you apart from other candidates.

We think you need these skills to ace Product Application Specialist

Form Configuration
No-Code Development
JSON Encoding
Boolean Logic
User Experience (UX) Design
Empathy and User-Centric Design
Technical Documentation
Data Flow Management
Collaboration with Cross-Functional Teams
Attention to Detail
Communication Skills
Project Management
Life Sciences Knowledge
Regulated Software Environment Experience
SaaS Familiarity

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Application Specialist. Familiarise yourself with the Reportum platform and the specific skills required, such as no-code configuration and JSON output.

Tailor Your CV: Highlight your relevant experience in form-building tools, technical familiarity with JSON, and any previous work in life sciences or regulated software environments. Make sure to showcase your empathy and UX sensibility.

Craft a Compelling Cover Letter: In your cover letter, express your passion for user experience and how your background aligns with the role. Mention specific examples of how you've successfully configured data collection experiences or collaborated with cross-functional teams.

Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Qinecsa Solutions

✨Understand the Product and Platform

Before your interview, take some time to familiarise yourself with the Reportum platform and its functionalities. Knowing how to configure forms and understanding the user experience will show your genuine interest in the role and help you answer questions more effectively.

✨Showcase Your Technical Skills

Be prepared to discuss your experience with no-code platforms and JSON. You might be asked to explain how you've used these tools in previous roles, so have specific examples ready that demonstrate your technical acumen and problem-solving abilities.

✨Emphasise Empathy and User-Centric Design

Since the role requires a strong focus on user experience, be ready to talk about how you've engaged with users in the past. Share examples of how you've gathered feedback and translated user needs into practical solutions, highlighting your ability to empathise with end-users.

✨Prepare for Collaborative Scenarios

The position involves working closely with various teams, including Customer Success and Engineering. Think of examples where you've successfully collaborated with both technical and non-technical teams, and be ready to discuss how you navigate different perspectives to achieve common goals.

Product Application Specialist
Qinecsa Solutions
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