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- Tasks: Help optimise revenue operations processes and support data integration across teams.
- Company: Join QIMA, a leader in compliance solutions with a culture of care and innovation.
- Benefits: Flexible part-time hours, competitive pay, and opportunities for skill development.
- Why this job: Make a real impact in a fast-growing B2B environment while enhancing your analytical skills.
- Qualifications: 5+ years as a Business Analyst with CRM experience and strong communication skills.
- Other info: Work in a dynamic, multicultural team focused on growth and collaboration.
The predicted salary is between 13 - 16 £ per hour.
At QIMA, we are on a mission to help our clients make products consumers can trust. We have developed compliance solutions for testing, inspection and certification (TIC) that enable supply chain agility, sustainability and product innovation. Our services are used by 30,000 businesses globally in the consumer products, agri-food and life sciences industries. Backed by 6,000+ dedicated Qimates worldwide, we bring local expertise and tailored support to every client. Our passion for service has made QIMA the #1 company in our industry for customer satisfaction, as highlighted by our exceptional Net Promoter Score (NPS). What truly sets us apart is our unique culture of relentless care for our clients, and a commitment to offering intuitive solutions that blend deep tech and human intelligence; this is how QIMA continues to disrupt the testing, inspection and certification industry. Qima is driven by client passion and a focus on agility, integrity, and growing together.
Following rapid acquisitions, we are at an inflection point as we build the processes, systems, and team to support future growth while maintaining the entrepreneurial spirit that got us here.
Job Description
QIMA is seeking a Business Analyst to help design, maintain, and optimise our Revenue Operations processes, process maps, and integrations. This role sits at the intersection of data, process optimization, and business strategy, ensuring alignment across the revenue engine and enabling leadership to make informed, data-driven decisions. The role is ideal for someone with analytical skills, systems-minded, comfortable working cross-functionally with commercial and technical teams, and who wants to support a fast-growing B2B services company.
Key Responsibilities
- Customer Data: Document processes to ingest contact and company data from all sources (web, CMS, email, social, search, legacy applications) and support teams working on seamless integration into CRM and related systems, reducing friction for internal teams and customers.
- Scalability: Recommend simplification of processes and workflows for efficient scaling as we expand. Support teams working to accelerate integration of newly acquired company systems and data.
- Problem-Solving: Translate complex challenges into practical solutions, breaking large projects into phases that deliver incremental value.
- Documentation & Knowledge Sharing: Produce clear documentation, workflow diagrams, and deployment notes for proposed process changes. Support creation of user guides and user training.
- Testing & Deployment: Support QA, UAT, and change management processes. Assist with release coordination and change rollouts to production with minimal disruption.
- Collaboration: Work in an agile/sprint cadence with CRM, web, and data teams; participate in planning, stand-ups, and retrospectives. Liaise with Marketing, Sales, and Product users to ensure solutions meet cross-functional needs.
Qualifications
- 5+ years of experience as a Business Analyst, preferably as part of a team focused on Revenue Operations, Sales Operations, CRM or a similar process-focused function.
- Proven experience documenting business processes and workflows, with skills for identifying potential process improvements and opportunities to streamline.
- Experience working with CRM systems (ideally Zoho CRM) and related lead-to-cash tools.
- Strong understanding of B2B revenue models, go-to-market processes, and commercial operations.
- Demonstrated ability to work cross-functionally with commercial and technical stakeholders.
- Excellent English-language communication skills, with the ability to explain complex concepts clearly to non-technical audiences.
Preferred:
- Experience in a fast-growing or multi-entity B2B environment.
- Experience applying AI and automation to process mapping and documentation.
- Exposure to change management, system migrations, or scaling operational processes.
Employment type: Part-time flexible or fixed-term contractor role (hours negotiable; estimated 20 hours/week)
If you are passionate about people and operations management, excel in multicultural environments, and are inspired to develop skills in performance management within a rapidly evolving landscape, we’d love to hear from you! Please send your CV in English.
RevOps Business Analyst (Part-time) in London employer: QIMA
Contact Detail:
QIMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RevOps Business Analyst (Part-time) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of a Business Analyst in Revenue Operations. Keep it concise and impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace RevOps Business Analyst (Part-time) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the RevOps Business Analyst role. Highlight your analytical skills and any experience with CRM systems, especially if you've worked with ZohoCRM.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex challenges in previous roles. We love candidates who can break down big projects into manageable phases and deliver value incrementally.
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language to explain your experiences and avoid jargon. Remember, we want to understand your journey without getting lost in technical terms.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at QIMA!
How to prepare for a job interview at QIMA
✨Know Your Numbers
As a Business Analyst, you'll be dealing with data all the time. Brush up on your analytical skills and be ready to discuss how you've used data to drive decisions in the past. Prepare some examples of how you’ve optimised processes or solved complex problems using data.
✨Understand the Company Culture
QIMA prides itself on its unique culture of care and client passion. Familiarise yourself with their values and think about how your own experiences align with their mission. Be prepared to share how you can contribute to maintaining that entrepreneurial spirit while supporting their growth.
✨Showcase Your Cross-Functional Experience
This role requires collaboration across various teams. Think of specific instances where you've worked with commercial and technical teams to achieve a common goal. Highlight your ability to communicate complex concepts clearly to non-technical audiences, as this will be crucial in your role.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or improve existing processes. Practice breaking down these scenarios into manageable steps and explaining your thought process. This will demonstrate your problem-solving skills and systems-minded approach, which are key for this position.
