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For Companies At a Glance
- Tasks: Lead and build our PMO, driving cross-functional strategic initiatives.
- Company: Fast-growing, innovative scale-up based in London with a dynamic team.
- Benefits: Competitive salary, bonuses, private healthcare, and market-leading training.
- Why this job: Shape the future of project management while making a real impact.
- Qualifications: Experience in program management and setting up PMO tools.
- Other info: Join a vibrant team with regular social events and excellent growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Overview
QiH is a fast-growing, innovative, and progressive scale-up business headquartered in London with a collective of brilliant brains in Skopje. We specialise in multi-channel marketing. Data is at the core of what we do, and our people are at the heart of our success. We’re expanding and looking for people passionate about solving problems to fuel our growth and eager to grow alongside our fast-paced, forward-thinking organization.
The Role
Our Operations team is growing! We’re looking for a hands-on Program Manager to build and lead our PMO from the ground up. In this role, you’ll own the planning and delivery of cross-functional strategic initiatives, working closely with wider business units to keep projects moving and ensure outcomes deliver real business impact. You’ll set the standard for “what good looks like” in delivery—introducing governance, tools, and reporting that give the Exec Team clarity and confidence. Beyond delivery, you’ll shape the future structure of the PMO, coach colleagues in best practices, and eventually grow the team as the organisation scales.
Key Responsibilities
- Program Ownership (Hands-On Delivery) – Own planning and execution of cross-functional strategic programs.
- Work with wider business teams to unblock delivery and align resources.
- Ensure programs deliver business value, not just outputs.
- Establish PMO Framework – Set up governance structures, rituals, templates, and tools to track initiative health, risk, and status.
- Define what “good delivery” looks like across teams (cadences, documentation, measurement).
- Create a central project tracker with clear ownership, dependencies, and reporting lines.
- Leadership & Capability Building – Define the future structure of the PMO: roles, competencies, roadmap.
- Coach other team members in project management best practices.
- Hire and manage future Project Managers or Coordinators as the org scales.
- Operational Reporting – Provide the COO and Exec Team with program dashboards, risk alerts, and delivery confidence updates.
- Introduce monthly/quarterly initiative reviews with leads.
- Ensure project outcomes are tied to KPIs (e.g., revenue, cycle time, retention lift).
- Continuous Improvement – Run retrospectives, implement learnings, and raise the bar for future projects.
- Work with function leads to embed lightweight delivery discipline into their teams.
About You
- Program/project management experience in high-growth or multi-brand environments
- Experience setting up PMO tools, rituals, and governance from scratch
- Strong cross-functional leadership with ability to manage up, down, and across
- Confident in using delivery tooling (Jira, Atlassian suite, Hubspot, etc.)
- Outcome-obsessed: knows how to keep projects tied to business impact
- Bonus: experience in performance marketing, igaming, DTC or affiliate space | Exposure to multiple markets (UK, US, EU)
- You thrive when working as part of a team
- Comfortable in a fast-paced environment
- Have excellent written and verbal English skills
- Last but not least, you’ll have no ego!
What You’ll Get
- Competitive Base Salary
- Company Bonus Scheme
- Private Health Care (Bupa)
- Travel Insurance
- Market Leading Training Programme
- Recognition & Reward Scheme
- Annual Company Conference (previous destinations Vienna, Bologna, Dubrovnik and Thessaloniki)
- Regular Happy Hour / Team Lunches
- Free Coffee, Drinks & Snacks
What’s the next step?
Our hiring process ensures we’re recruiting the right people for the role. We ensure that people are as suitable for us as we are for them.
If you like the sound of what we’re all about at QiH and want to join a team where you can make an impact, please apply or contact us at careers@qih-group.com.
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Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Project Management and Information Technology
- Industries
- Advertising Services
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Senior Program Manager employer: QiH Group
Contact Detail:
QiH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Program Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely excited about what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs. Highlight your project management skills and how you’ve driven results in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at QiH.
We think you need these skills to ace Senior Program Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Program Manager. Highlight your project management experience and any relevant tools you've used, like Jira or Hubspot. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for problem-solving and how you can contribute to our fast-paced environment. Let us know why you're excited about building the PMO from the ground up.
Showcase Your Achievements: When detailing your experience, focus on outcomes rather than just tasks. We love to see how your projects have delivered real business impact. Use metrics where possible to quantify your success!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at QiH Group
✨Know Your PMO Inside Out
Before the interview, dive deep into what a PMO is and how it functions. Be ready to discuss your experience in setting up governance structures and tools from scratch, as this role requires a hands-on approach to building the PMO.
✨Showcase Your Cross-Functional Leadership
Prepare examples that highlight your ability to lead across different teams. Think of specific instances where you’ve unblocked delivery or aligned resources effectively, as this will demonstrate your capability to manage up, down, and across the organisation.
✨Be Outcome-Obsessed
Make sure you can articulate how you've tied project outcomes to business impact in your previous roles. Bring data or KPIs to the table that showcase your success in delivering real business value, not just outputs.
✨Embrace Continuous Improvement
Discuss your experience with retrospectives and how you've implemented learnings in past projects. This shows that you're not just about getting things done but also about raising the bar for future initiatives, which aligns perfectly with the company's growth mindset.
