CRM Graduate

Join to apply for the CRM Graduate role at QiH Group .

The Opportunity

Are you looking to jumpstart your career? QiH Group is an award-winning Power Affiliate ranked 15th globally and 4th in the UK. We’re a fast-growing and innovative scale-up business specialising in multi-channel marketing delivering high quality traffic to our partners and a better experience for our customers. We’re on the lookout for a passionate CRM Graduate to join our team on our Graduate Scheme and grow alongside our fast-paced, forward-thinking organisation.

The Role

The CRM team is growing! We’re looking for a recent graduate to help execute our marketing CRM plan and explore new opportunities. The role focuses on maximising the value of our current customer base by delivering best-in-class campaigns across various marketing channels.

Key Responsibilities

1. Assist in planning, executing, and analyzing multi-channel CRM campaigns (email, SMS, push notifications).
2. Work with CRM tools and platforms to build, test, and schedule customer journeys and workflows.
3. Support segmentation and targeting initiatives to enhance personalization and engagement.
4. Maintain and update customer databases, ensuring accuracy and GDPR compliance.
5. Monitor key CRM campaign KPIs (e.g., open rate, click-through, conversion).
6. Contribute to A/B testing strategies to optimize campaign effectiveness.
7. Stay updated with industry trends and regulatory guidelines in online gambling.
8. Maintain campaign briefs, calendars, and planning templates.
9. Coordinate assets and liaise with design/content teams for creative delivery.
10. Participate in team meetings, offering ideas for process improvements and innovations.
11. Engage in training sessions and mentorship programs focused on CRM, marketing automation, and the gambling industry.
12. Continuously develop technical and analytical skills to support CRM activities.

Desirable Skills

• Familiarity with CRM systems like Adobe Campaign, Mailchimp, Salesforce, etc.
• Basic understanding of customer segmentation, lifecycle marketing, or behavioral targeting.
• Interest or exposure to online gambling or affiliate marketing sectors.

About You

• A recent graduate in Marketing, Business, Data Analytics, or related fields.
• Strong interest in digital marketing, CRM, and customer behavior.
• Analytical mindset with basic skills in metrics, KPIs, and reporting tools (Excel, Google Sheets).
• Proficient in Microsoft Office or Google Workspace.
• Highly organized, able to multitask and meet deadlines.
• Detail-oriented and able to work under pressure.
• Team player who thrives in a fast-paced environment.
• Humility and eagerness to learn.

What You’ll Get

• Competitive salary, quarterly bonus, and benefits, with real-world experience to jumpstart your career.
• Hands-on experience with marketing campaigns across email, SMS, and push notifications.
• Training on industry tools like CRM platforms, Google Analytics, and dashboards.
• Development of analytical thinking through A/B testing, reporting, and segmentation.
• Industry insights into fast-paced, data-driven affiliate and gambling ecosystems.
• Cross-team collaboration (affiliate, design, product, data, compliance).
• Understanding customer lifecycles and responsible engagement strategies.
• Clear career paths into lifecycle marketing, retention, or data roles.
• Enhanced commercial awareness through exposure to promotions, acquisition, and revenue models.

Additional Details

• Seniority level: Internship
• Employment type: Full-time
• Job function: Other
• Industry: Advertising Services

#J-18808-Ljbffr