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- Tasks: Lead a vibrant team at Costa Coffee, creating memorable customer experiences.
- Company: Join the passionate team at Costa Coffee, where coffee lovers thrive.
- Benefits: Enjoy competitive salary, 28 days holiday, and employee discounts.
- Why this job: Be a courageous leader and make your mark in a dynamic coffee environment.
- Qualifications: Experience in leadership and team development; a passion for coffee is a plus.
- Other info: Great career growth opportunities and access to apprenticeship schemes.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for a General Manager to lead our Costa Coffee team in one of our Sheffield Stores. This is a great opportunity for an experienced General Manager, Store Manager, or even an aspiring Assistant Manager, looking for their first opportunity to step up into a General Manager role.
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. As a courageous leader, you will be taking your store to new heights with your experience, resourcefulness, and nurturing talent from within your wonderful team.
A Costa Coffee General Manager's life is a busy one. We treat our General Managers as business owners; this is your business. That means the stock, standards, team, labour, and customers are all yours to own and grow. You will take accountability for the profit and loss, the look and feel of your store, and for delivering brand standards.
Our core focus is serving Amazing Coffee, Shining Clean Stores, and Excellent Customer Service.
Responsibilities of a Coffee Shop General Manager at Costa Coffee:- Creating the perfect space for customers to kick back with our coffee - you will have a unique skill for anticipating what our customers need and the ability to think outside of the box to create memorable moments.
- Take ownership of all your controllable costs within your store through effective management of stock, labour, and training. Recognise the small wins and celebrate success along the way.
- Inspire the team to feel valued, get involved, and follow your lead enabling them to execute with excellence.
- Full accountability for maintaining brand standards and owning the health and safety within the store.
- Training and developing your team to reach their full potential.
- A leader with coaching experience, leading from the front.
- A commercial mind with the ability to think ahead and see the bigger picture, maximizing every sales opportunity.
- A brand ambassador who ensures great attention to brand standards.
- An ambitious character who wants to be part of our growth journey.
- Ability to thrive under pressure and execute with pace.
- Experience of managing and developing teams.
- Annual salary review
- 28 days’ holiday
- Employee discounts and cashback scheme
- Costa discount card
- Excellent career prospects and development
- Company pension scheme
- Access to an Apprenticeship Scheme - Level 3 and Level 4
We are interested in speaking with people that have a background in or worked for: Branded coffee shop, Cafes, Quick service restaurants (QSR), Retail, Hospitality, Catering.
Store Manager in Sheffield employer: QFM Group
Contact Detail:
QFM Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa Coffee's values and mission. This way, you can show how your passion for coffee and customer service aligns with their goals. It’s all about making that connection!
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve inspired a team or tackled challenges head-on. Be ready to share these experiences during your interview to demonstrate your ability to lead from the front.
✨Tip Number 3
Show off your commercial mindset! Be prepared to discuss how you've maximised sales opportunities in the past. This will highlight your understanding of running a store like it’s your own business, which is key for a General Manager role.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the team dynamics or growth opportunities at Costa Coffee. This shows your genuine interest and helps you figure out if it’s the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager in Sheffield
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee industry or how you enjoy creating memorable moments for customers. We want to see that energy and enthusiasm!
Highlight Your Leadership Skills: As a potential General Manager, it's crucial to showcase your leadership experience. Talk about times you've led a team, inspired others, or tackled challenges head-on. We’re looking for someone who can lead from the front and nurture talent within their team.
Be Specific About Your Achievements: Don’t just say you’ve managed costs or improved sales; give us the details! Use numbers and examples to illustrate your successes. This will help us see how you can take our store to new heights and own your business like a pro.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to be part of the Costa Coffee family!
How to prepare for a job interview at QFM Group
✨Know Your Coffee
Make sure you brush up on your coffee knowledge! Understand the different types of coffee, brewing methods, and what makes Costa Coffee unique. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you inspired your team or handled challenges effectively. This is your chance to demonstrate that you can lead from the front, just like they want.
✨Understand the Business
Familiarise yourself with the key metrics of running a coffee shop, such as profit and loss management, stock control, and customer service standards. Being able to discuss these topics will show that you have a commercial mindset and are ready to take ownership.
✨Be Ready to Think Outside the Box
Costa Coffee values creativity in creating memorable customer experiences. Prepare to share ideas on how you would enhance the customer experience or improve store operations. This will highlight your ability to innovate and think ahead.
