Lighting AV Technician - Head in South West London

About Us

We are the QEII Centre, central London's premier venue for domestic and international events. Located in the heart of Westminster, our award-winning Centre offers modern, flexible spaces for all types of events from conferences and exhibitions to award ceremonies, dinners and fashion shows. We host hundreds of events each year, ranging from high-profile international conferences to bespoke corporate meetings. At the heart of everything we do is a steadfast commitment to exceptional customer service. Our people are central to our success. From our acclaimed in-house caterers, QEII Taste by Levy, a sustainable catering partner that offers Michelin-star food, to our expert AV and IT teams, every member of staff plays a vital role in delivering outstanding experiences.

As of 2025, we’ve proudly achieved over 50 industry awards since 2014—an ongoing recognition of our excellence in the events sector. Most recently, we were awarded three Gold Eventex awards for Best Venue, Most Versatile Venue, and Best Event Space. These accolades reflect our unwavering commitment to delivering outstanding experiences for every client and delegate. This is an exciting time to join the QEII Centre, as we continue to grow, evolve, and lead in a dynamic events landscape.

About the Event AV and ICT Team

The Event AV & IT Team is responsible for supporting the event side of the business. Event support is the provision and support to clients for AV and IT related equipment and services such as wired and wireless networks, screens, laptops and tablets, as well as providing the backbone network for many audio-visual services and all Audio-Visual services offered by the centre.

Job Purpose

To undertake any work or projects as allocated by the Head of Audio Visual & Event IT or Senior AV Logistics Manager as part of a professional team in the provision of technical presentation services to events both within and outside of the Centre. The job holder's impact on business performance is through the efficient provision of technical services. This imparts particularly on levels of repeat business. Maintaining the AV Lighting infrastructure at the QEII Centre.

Key Tasks

• Rigging, operating and de-rigging lighting, audio visual, video sets and display equipment in accordance with safety regulations and procedures including assisting clients during events in the use of the above equipment and immediate problem solving.
• To develop the facilities of lighting and extend the boundaries achievable operations to assist the clients and the department.
• Assist the Sales department in the appropriate allocation and hire of lighting equipment.
• Supervisory responsibility for the AV Technician(s).
• To be responsible to the Head of Audio Visual & Event IT and Senior AV & IT Logistics Manager for the lighting inventory and the efficient storage of the equipment.
• To be responsible with the Senior AV & IT Logistics Technician for all lighting links in the building, including operational patching and maintenance.
• To carry out assessment and first line maintenance of lighting inventory and to identify those tasks that need to be done.
• To advise on development and change in new technology, appropriate purchases, client requests, innovation in sound equipment and systems.
• To communicate with personnel within the Centre and with Clients on a regular basis, advising clients on technical matters and directing other technicians on rigging, running and de-rigging events.
• The role requires constant and varied use of complex technical equipment.
• Required to make procedure decisions daily and on the spot judgements regarding Clients last-minute requests.
• Responsibility to train other technicians in lighting matters.
• All works must be carried out within the Centre’s official technical deadlines, most of which are predictable. This can mean a lot of irregular hours and overtime.
• To assist in the delivery of Event IT, which would include but not limited to, running network cables, basic network troubleshooting, VLAN association, IP subnet address configuration, setting up printers and IP Phones.

The above is not exhaustive and other duties not outlined may form part of the employee's job description. Shift work is required to cover events; the AV team usually cover the hours between 7am to 9pm Monday to Friday but support may fall outside of these hours. Weekends are available but are optional.

Person Specification

Essential Criteria

• Proficient with all AV equipment, e.g., Avolites, ETC, ARRI lighting or similar.
• Proven ability to manage your own development and ensure your technical knowledge is maintained.
• Ability to read and understand all technical manuals for equipment used, lighting plans & scale drawings.
• Good numerical skills required for calculating ratings and loading of technical equipment and mains distribution channels.
• Ability to work across teams to deliver client expectations in a timely and professional manner.
• Able to develop lighting facilities, utilizing new technology and resources supplied, aspiring to achieve 100% accuracy in the post.
• Able to manage conflicting priorities, excellent time management and interpersonal skills.
• Excellent team player with the ability to coach and develop others.

Desirable Criteria

• Membership to AV Associations.
• Trained in Health and Safety and access equipment e.g. IOSH, IPAF, PASMA.
• Rigging & Slinging Training.
• IT Networking Fundamentals.

Behaviours

• Changing and Improving.
• Working together.
• Managing a Quality Service.
• Communicating and Influencing.
• Leadership.