IT & Systems Lead - Law Firm - Newcastle upon Tyne Location: Newcastle upon Tyne (regular travel to Leeds)
Salary: Competitive, dependent on experience
Job Type: Full Time Permanent
An excellent opportunity has arisen for an experienced IT & Systems Lead to join a well-established and highly regarded law firm in Newcastle upon Tyne.
This is a varied, hands-on position combining IT support, Microsoft 365 administration, business systems management, technology projects and process improvement.
Working closely with the Director of Operations, you will take ownership of the firm's day-to-day IT operations across its Newcastle and Leeds offices, helping to improve systems, efficiency and user experience.
The Role
- Providing day-to-day IT support and troubleshooting technical issues.
- Managing Microsoft 365, including Outlook, Teams, SharePoint and OneDrive.
- Supporting Power Platform, Power Automate, Dynamics CRM and business systems.
- Coordinating external IT suppliers and resolving support issues.
- Supporting technology upgrades, automation, AI tools and systems improvements.
- Managing IT equipment, user access, licences and onboarding.
- Delivering systems training and supporting cybersecurity and compliance.
About You
- Experience in IT support, systems administration or technology operations.
- Strong Microsoft 365 knowledge, particularly SharePoint.
- Knowledge of Power Platform, automation and business systems.
- Excellent problem-solving, communication and organisational skills.
- Confident supporting non-technical users and coordinating external suppliers.
- Willingness to travel regularly between Newcastle and Leeds.
Previous law firm experience would be advantageous but is not essential.
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IT & Systems Lead - Law Firm - Newcastle upon Tyne in North East employer: QED Legal Recruitment Limited
Join a leading law firm that values its employees and fosters a collaborative work culture, offering hybrid working options in the vibrant cities of Leeds or York. With competitive salaries and a commitment to professional development, this firm provides ample opportunities for growth in your clinical negligence career while ensuring a supportive environment where your contributions are recognised and valued.
Contact Details:
QED Legal Recruitment Limited Recruitment Team
