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For Companies At a Glance
- Tasks: Engage with clients, convert enquiries into business, and support a growing team.
- Company: Dynamic property and probate firm with a focus on growth and development.
- Benefits: Competitive salary, commission, training opportunities, and a supportive team environment.
- Why this job: Join a thriving department and make a real impact in client acquisition and service.
- Qualifications: 2+ years in sales or client management, preferably in legal services.
- Other info: Collaborative culture with strong career development prospects.
The predicted salary is between 24000 - 42000 £ per year.
Our Residential and Commercial Property and Probate department is based across our Whitechapel and Clapham Junction offices and currently consists of 12 members of staff. The department continues to grow and build on its success. We have a strong commitment to training and development, offering regular internal training for staff at all levels, alongside support to attend external training courses.
We are seeking a New Business Executive to join the Whitechapel team. This is a key role combining sales, client care, and compliance, ideal for someone who enjoys converting enquiries into instructions while delivering excellent client service. You will act as the first point of contact for new clients and introducers, playing a central role in client acquisition, onboarding, and revenue growth. Working closely with fee earners, you will help ensure a smooth and professional client journey from initial enquiry through to file opening.
What You’ll Be Doing
- Responding to new client and introducer enquiries (phone, email, and online)
- Qualifying prospects and assessing client needs
- Tracking and following up leads to maximise conversion
- Preparing tailored proposals and fee estimates
- Selling and promoting property services over the phone
- Managing client onboarding and file opening
- Carrying out AML checks, ID verification, and source of funds/wealth assessments
- Working closely with fee earners to ensure smooth handover of new matters
- Maintaining accurate records of leads, conversions, and marketing sources
- Supporting business development and marketing initiatives
- Identifying cross-selling opportunities
- Working towards agreed targets for new client acquisition and revenue
What We’re Looking For
Essential
- Minimum 2 years’ experience in sales and/or client relationship management
- Experience within a legal or professional services environment preferred
- Proven ability to meet or exceed targets
- Strong communication, organisational, and interpersonal skills
- Comfortable working with onboarding and compliance processes
- Legal secretarial, administrative, or office-based experience
- Confident using IT systems and practice/case management software
Desirable
- Experience with law firm AML and onboarding procedures
- Experience working with a practice management system
Key Skills & Attributes
- Excellent client care and professionalism
- Strong negotiation and persuasion skills
- Commercially minded and target-driven
- Highly organised with strong attention to detail
- Analytical and proactive approach
- Excellent written and verbal communication
- Enthusiastic team player
What’s on Offer
- Salary of £30,000 + commission
- A collaborative and supportive team environment
- Strong focus on training and professional development
- Opportunity to play a key role in a growing and successful department
New Business Executive - London employer: QED Legal LLP
Contact Detail:
QED Legal LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Business Executive - London
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. The more people you know, the better your chances of landing that New Business Executive role.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the role. Highlight your sales experience and client care skills, and don’t forget to mention your enthusiasm for the property sector.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your interest and professionalism. It’s also a great chance to reiterate your key selling points.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your understanding of our company and the role right from the start.
We think you need these skills to ace New Business Executive - London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the New Business Executive role. Highlight your sales experience and client relationship skills, as these are key for us in this position.
Showcase Your Communication Skills: Since strong communication is essential, use clear and concise language in your application. We want to see how you articulate your thoughts and experiences, so don’t hold back!
Demonstrate Your Organisational Skills: In your application, give examples of how you've managed multiple tasks or projects. This will show us that you're organised and can handle the demands of the role effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at QED Legal LLP
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the role. Familiarise yourself with the Residential and Commercial Property and Probate sectors, as well as the specific services offered by the company. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Sales Skills
Since this role is all about converting enquiries into instructions, be ready to discuss your previous sales experiences. Prepare examples of how you've successfully managed client relationships and met targets in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Client Care
Client care is crucial for this position, so think of instances where you've gone above and beyond for clients. Be prepared to share stories that highlight your communication skills and ability to handle client needs. This will show that you can deliver excellent service right from the start.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
