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For Companies At a Glance
- Tasks: Engage with clients, convert enquiries into business, and support a growing team.
- Company: Dynamic property and probate firm in London with a focus on growth.
- Benefits: Competitive salary, commission, training opportunities, and a supportive team culture.
- Why this job: Join a thriving department and make a real impact in client acquisition.
- Qualifications: 2+ years in sales or client management, preferably in legal services.
- Other info: Collaborative environment with strong career development prospects.
The predicted salary is between 30000 - 42000 £ per year.
Residential & Commercial Property and Probate
Whitechapel (with some involvement in Clapham Junction)
Full-time | Permanent
£30,000 + commission
About the Department
Our Residential and Commercial Property and Probate department is based across our Whitechapel and Clapham Junction offices and currently consists of 12 members of staff. The department continues to grow and build on its success. We have a strong commitment to training and development, offering regular internal training for staff at all levels, alongside support to attend external training courses.
The Opportunity
We are seeking a New Business Executive to join the Whitechapel team. This is a key role combining sales, client care, and compliance, ideal for someone who enjoys converting enquiries into instructions while delivering excellent client service. You will act as the first point of contact for new clients and introducers, playing a central role in client acquisition, onboarding, and revenue growth. Working closely with fee earners, you will help ensure a smooth and professional client journey from initial enquiry through to file opening.
What You'll Be Doing
- Responding to new client and introducer enquiries (phone, email, and online)
- Qualifying prospects and assessing client needs
- Tracking and following up leads to maximise conversion
- Preparing tailored proposals and fee estimates
- Selling and promoting property services over the phone
- Managing client onboarding and file opening
- Carrying out AML checks, ID verification, and source of funds/wealth assessments
- Working closely with fee earners to ensure smooth handover of new matters
- Maintaining accurate records of leads, conversions, and marketing sources
- Supporting business development and marketing initiatives
- Identifying cross-selling opportunities
- Working towards agreed targets for new client acquisition and revenue
What We're Looking For
Essential- Minimum 2 years' experience in sales and/or client relationship management
- Experience within a legal or professional services environment preferred
- Proven ability to meet or exceed targets
- Strong communication, organisational, and interpersonal skills
- Comfortable working with onboarding and compliance processes
- Legal secretarial, administrative, or office-based experience
- Confident using IT systems and practice/case management software
- Experience with law firm AML and onboarding procedures
- Experience working with a practice management system
Key Skills & Attributes
- Excellent client care and professionalism
- Strong negotiation and persuasion skills
- Commercially minded and target-driven
- Highly organised with strong attention to detail
- Analytical and proactive approach
- Excellent written and verbal communication
- Enthusiastic team player
What's on Offer
- Salary of £30,000 + commission
- A collaborative and supportive team environment
- Strong focus on training and professional development
- Opportunity to play a key role in a growing and successful department
New Business Executive - London employer: QED Legal LLP
Contact Detail:
QED Legal LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Business Executive - London
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. The more people you know, the better your chances of landing that New Business Executive role.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in sales and client relationship management. Highlight how you've met targets in the past and how you can bring that success to our team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your understanding of our company and the role you're applying for.
We think you need these skills to ace New Business Executive - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of New Business Executive. Highlight your sales experience and client relationship skills, especially if you've worked in legal or professional services before. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention any specific experiences that demonstrate your ability to convert enquiries into instructions.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at QED Legal LLP
✨Know Your Stuff
Before the interview, make sure you understand the role of a New Business Executive in the context of residential and commercial property. Familiarise yourself with the company’s services and recent successes. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Sales Skills
Prepare examples from your past experience where you've successfully converted leads into clients. Highlight your ability to meet targets and how you’ve contributed to revenue growth in previous roles. This is crucial for demonstrating your fit for the sales aspect of the job.
✨Client Care is Key
Since this role involves client interaction, be ready to discuss how you ensure excellent client service. Think of specific instances where you’ve gone above and beyond for a client, and be prepared to explain how you handle difficult situations or complaints.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
