At a Glance
- Tasks: Lead IT operations and enhance systems for a top law firm in Newcastle.
- Company: Reputable law firm with a strong focus on technology and innovation.
- Benefits: Competitive salary, career growth, and hands-on experience in IT leadership.
- Other info: Opportunity to work closely with senior management and travel between Newcastle and Leeds.
- Why this job: Take charge of IT systems and make a real impact in a dynamic legal environment.
- Qualifications: Experience in IT support and strong Microsoft 365 skills required.
The predicted salary is between 40500 - 49500 £ per year.
Location: Newcastle upon Tyne (regular travel to Leeds)
Salary: Competitive, dependent on experience
Job Type: Full Time | Permanent
An excellent opportunity has arisen for an experienced IT & Systems Lead to join a well-established and highly regarded law firm in Newcastle upon Tyne. This is a varied, hands-on position combining IT support, Microsoft 365 administration, business systems management, technology projects and process improvement. Working closely with the Director of Operations, you will take ownership of the firm's day-to-day IT operations across its Newcastle and Leeds offices, helping to improve systems, efficiency and user experience.
The Role
- Providing day-to-day IT support and troubleshooting technical issues.
- Managing Microsoft 365, including Outlook, Teams, SharePoint and OneDrive.
- Supporting Power Platform, Power Automate, Dynamics CRM and business systems.
- Coordinating external IT suppliers and resolving support issues.
- Supporting technology upgrades, automation, AI tools and systems improvements.
- Managing IT equipment, user access, licences and onboarding.
- Delivering systems training and supporting cybersecurity and compliance.
About You
- Experience in IT support, systems administration or technology operations.
- Strong Microsoft 365 knowledge, particularly SharePoint.
- Knowledge of Power Platform, automation and business systems.
- Excellent problem-solving, communication and organisational skills.
- Confident supporting non-technical users and coordinating external suppliers.
- Willingness to travel regularly between Newcastle and Leeds.
- Previous law firm experience would be advantageous but is not essential.
Why Apply?
This is a fantastic opportunity for an experienced IT Support Analyst, Systems Administrator, IT Manager or Technology Specialist looking to step into a broader role with greater responsibility and influence. You'll work closely with senior management, take ownership of technology operations and play a key role in developing the firm's IT systems and digital capabilities.
Interested? Apply today or get in touch for a confidential discussion.
IT & Systems Lead – Law Firm – Newcastle upon Tyne employer: qed legal Careers
Join a leading Legal 500 recognised firm in the Thames Valley, where you will be part of a supportive and progressive Wills Inheritance Team. With a strong emphasis on professional development and career progression, this firm offers an excellent work culture that values quality legal work and client service. Enjoy the unique advantage of working in a highly regarded practice that has been acknowledged for its excellence, providing you with meaningful and rewarding employment opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land IT & Systems Lead – Law Firm – Newcastle upon Tyne
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what qed legal Careers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges qed legal Careers might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at qed legal Careers!
✨Direct Apply to qed legal Careers
Let's not forget to apply directly through the qed legal Careers website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT & Systems Lead – Law Firm – Newcastle upon Tyne
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at qed legal Careers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at qed legal Careers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at qed legal Careers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
