At a Glance
- Tasks: Assist patients with home delivery of essential medicines and coordinate pharmacy services.
- Company: Join a supportive NHS subsidiary focused on patient care and innovative pharmacy solutions.
- Benefits: Part-time hours, competitive salary, and opportunities for professional growth.
- Other info: Work in a purpose-built facility with a focus on teamwork and patient-centred care.
- Why this job: Make a real difference in patients' lives while developing your skills in a dynamic environment.
- Qualifications: Experience in pharmacy services and strong communication skills required.
The predicted salary is between 25272 - 25272 £ per year.
This is an exciting opportunity to join a growing Pharmacy Homecare team within a purpose-built, closed dispensary environment. The service specialises in the supply of injectable medicines and chemotherapy treatments directly to patients in their own homes. This is an excellent opportunity for someone with strong communication and organisational skills who is looking for a growth opportunity, and to contribute to a high-quality, patient-centred service within a supportive and developing team.
Main duties of the job:
- Act as a primary point of contact for patients receiving Pharmacy Homecare services, providing a professional and patient-focused service.
- Contact patients to arrange and coordinate home delivery of injectable medicines and chemotherapy treatments.
- Liaise with hospital referral centres to ensure timely and accurate delivery of medicines.
- Use pharmacy IT systems (e.g. Guardian, Wellsky, Careflow, delivery platforms) to manage patient records and support service delivery.
- Process prescriptions in line with standard operating procedures and legal requirements.
- Undertake administrative duties including printing prescriptions, maintaining patient records, and managing filing systems.
- Ensure all patient information is handled in accordance with confidentiality and data protection standards.
- Accurately record and maintain patient and service data to support operational effectiveness and KPI delivery.
- Support incident reporting by documenting and escalating issues in line with safer care and governance procedures.
- Identify and elevate queries or concerns to the dispensary team or Pharmacist as appropriate.
- Maintain a clean, organised, and safe working environment in line with pharmacy standards.
- Work collaboratively as part of the wider pharmacy team to support the smooth running of the Homecare service.
- Participate in training and development to maintain competence and support service delivery.
Person specification:
- Knowledge: Knowledge of the Laws, Guidelines and Standards relating to the sale and supply of medicines from a GPhC registered Pharmacy. Demonstrate excellent communication skills. Ability to explain clearly and listen to members of the public and other healthcare professionals. Demonstrate an appropriate level of IT skills. Demonstrate appropriate level of organisational skills.
- Experience: Pharmacy Counter Assistant experience in Hospital Pharmacy or Community Pharmacy.
- Qualifications: Have an MCA or HCA NVQ Level 2 in Pharmacy Services.
Gateshead Health NHS Foundation Trust is a smoke free organisation in line with Smoke Free Gateshead. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Pharmacy Counter Assistant in Washington employer: QE Facilities
Joining QE Facilities as a Pharmacy Counter Assistant offers you the chance to be part of a dedicated team within a supportive environment, focused on delivering high-quality, patient-centred care. With opportunities for professional growth and development, you will play a vital role in coordinating essential medicine deliveries while benefiting from a collaborative work culture that values communication and organisational skills. Located in Washington, this position allows you to contribute meaningfully to the health and wellbeing of patients in their own homes, all while being part of a reputable NHS subsidiary.
StudySmarter Expert Advice🤫
We think this is how you could land Pharmacy Counter Assistant in Washington
✨Tip Number 1
Get to know the company! Research QE Facilities and their Pharmacy Homecare services. Understanding their mission and values will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Pharmacy Counter Assistant, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable explaining processes clearly and answering questions confidently.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at QE Facilities. Don’t miss out on this opportunity!
We think you need these skills to ace Pharmacy Counter Assistant in Washington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the Pharmacy Counter Assistant role. We want to see how you can contribute to our patient-centred service!
Show Off Your Communication Skills:Since you'll be the primary point of contact for patients, it's crucial to demonstrate your excellent communication abilities. Use examples from your past experiences to showcase how you effectively interact with others.
Highlight Your Organisational Skills:This role requires strong organisational skills, so be sure to mention any relevant experience you have in managing records or coordinating deliveries. We love seeing how you keep things running smoothly!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with our growing Pharmacy Homecare team.
How to prepare for a job interview at QE Facilities
✨Know Your Stuff
Make sure you brush up on the laws, guidelines, and standards related to the sale and supply of medicines. Being knowledgeable about pharmacy IT systems like Guardian or Wellsky will also give you an edge.
✨Show Off Your Communication Skills
As a Pharmacy Counter Assistant, you'll be the first point of contact for patients. Practice explaining complex information clearly and listen actively. This will demonstrate your ability to connect with patients and healthcare professionals alike.
✨Get Organised
Since the role involves a lot of administrative duties, show that you can keep things tidy and efficient. Bring examples of how you've managed records or coordinated deliveries in previous roles to highlight your organisational skills.
✨Be Ready for Scenarios
Prepare for situational questions where you might need to handle patient queries or incidents. Think of past experiences where you resolved issues effectively, as this will showcase your problem-solving abilities and commitment to patient care.
