At a Glance
- Tasks: Support operational managers with people and OD advice, using data to drive decisions.
- Company: Join QE Facilities, a dynamic subsidiary of Gateshead Health NHS Foundation Trust.
- Benefits: Enjoy flexible working, competitive salary, and opportunities for professional development.
- Other info: Work in a supportive environment with excellent career growth potential.
- Why this job: Make a real impact in shaping people strategies and enhancing workplace culture.
- Qualifications: CIPD L5 qualified or equivalent experience in People and OD.
The predicted salary is between 30000 - 40000 € per year.
Supporting the Deputy People and OD Lead, you will work in partnership with the operational managers and their teams, providing operational advice on people and OD matters in line with the needs of the business. You will be forward thinking, operationally minded and informed by data using HRIS and workforce information systems to generate insight, monitor trends and support evidence-based decision making across the organisation. You will take shared accountability under the direction of the Head of People Services for the QE Facilities people strategy, providing guidance and operational advice on a range of matters to reach business focused solutions. This will include operational advice and guidance relating to terms and conditions, absence, discipline, grievance, harassment and bullying, organisational change and ensuring consistent application of employment law.
Main duties of the job
- To provide professional People and OD Support and advice to the organisation on a range of people and OD issues, to include but not limited to, attendance/absence management, disciplinary and grievance matters, performance issues, policy interpretation and advice, organisational change, and development, bullying and harassment, employment legislation matters, retention, maternity, paternity and parental leave matters, redeployment, probationary periods, and flexible working.
About us
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England. We provide a range of non-clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA). In addition, we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice. QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate. We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
Job responsibilities
- Required to develop effective working relationships with colleagues throughout the organisation at all levels.
- Required to regularly communicate highly sensitive and contentious information effectively in writing and verbally with individuals (i.e., during disciplinary investigations or personal sickness meetings).
- Work in partnership to develop and maintain effective relationships with staff side representatives including actively demonstrating an inclusive and consultative approach when dealing with all staff.
- To support the Head of People Services and Deputy People and OD Lead as required with organisational and group level projects and people policies, ensuring that they represent best practice, meet all appropriate employment legislation, drive improvements and effective people practices.
- Interpret regulations, standards, employment legislation and case law, providing effective operational advice and guidance.
- To support all Employee Relations case work and associated panels, providing guidance and support and being responsible for ensuring the process is correctly administered.
- Maintain and utilise HRIS / workforce systems (e.g. ESR, rostering, absence and recruitment systems) to ensure data quality and accurate people records.
- Produce regular workforce dashboards and reports covering key metrics such as sickness absence, turnover, vacancy rates, appraisal compliance, training compliance and workforce trends.
- Provide advice and support to managers on a wide range of complex or sensitive issues, working within policies and procedures.
- Use initiative, self-motivation and self-direction, to manage own workloads, projects and demands to ensure that work is delivered on time and meets quality and assurance standards.
- Continually developing your professional knowledge and skills by keeping up to date with external trends and best practice in the areas of expertise and people more broadly.
Person Specification
- CIPD L5 qualified or working towards or demonstrable professional experience.
- Evidence of continued professional development.
- Previous experience to operational People and OD work (i.e., investigations, 1:1 staff meetings, working with union representatives).
- Previous experience of working in a customer service or administrative environment.
- Experience/knowledge of utilising data to achieve success.
- Experience of working in an NHS environment.
- Use of OD interventions/models and theories.
- Specialist knowledge of HR policies and procedures and associated employment law.
- Ability to build effective and trusting business partnering relationships.
- Excellent emotional intelligence and interpersonal skills.
- Up-to-date knowledge of employment law and case law.
- Strong communication skills to establish good working relationships with leaders, colleagues and external organisations.
- Able to use initiative, multi-task and prioritise diverse workload and work to deadlines.
- Excellent verbal, numerical and critical reasoning skills.
- Planning and organisational skills with a flexible and adaptable approach to meet challenging deadlines, maintaining a positive attitude.
- Standard keyboard skills and highly developed IT skills, proficient use of MS Office packages including manipulating data, developing presentations and preparing high standard documents and reports.
- Ability to produce work that is consistently high quality, free from errors and keeps the Group 'safe'.
- Ability to work autonomously on cases and projects.
- Ability to stay calm in potentially emotionally charged environments.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Full-time, Flexible working, Home or remote working.
People and OD Advisor in Washington employer: QE Facilities
At QE Facilities, we pride ourselves on being an exceptional employer in the North East of England, offering a supportive and inclusive work culture that prioritises employee development and well-being. As a People and OD Advisor, you will have the opportunity to engage with diverse teams, contribute to meaningful organisational change, and access flexible working arrangements that promote a healthy work-life balance. Our commitment to professional growth and a collaborative environment makes us an ideal choice for those seeking a rewarding career in HR within the NHS framework.
StudySmarter Expert Advice🤫
We think this is how you could land People and OD Advisor in Washington
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at QE Facilities. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on HR policies, employment law, and the latest trends in People and OD. Show them you’re not just a candidate, but a future asset.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience and how it relates to the job description. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at QE Facilities.
We think you need these skills to ace People and OD Advisor in Washington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the People and OD Advisor role. Highlight your relevant experience and skills that align with the job description, especially around operational advice and employee relations.
Showcase Your Data Skills:Since this role involves using HRIS and workforce information systems, don’t forget to mention any experience you have with data analysis or reporting. We want to see how you can use data to drive insights and support decision-making.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. This will help us understand your qualifications and experiences without any confusion.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at QE Facilities
✨Know Your Stuff
Make sure you brush up on HR policies, employment law, and the specific people and OD issues mentioned in the job description. Being able to discuss these topics confidently will show that you're not just familiar with the basics but also understand the nuances of the role.
✨Data is Your Friend
Since the role involves using HRIS and workforce metrics, be prepared to talk about how you've used data in previous roles. Bring examples of how you've generated insights or monitored trends to support decision-making. This will demonstrate your operational mindset and analytical skills.
✨Build Relationships
Think about how you can develop effective working relationships with colleagues at all levels. Be ready to share examples of how you've successfully collaborated with others, especially in sensitive situations like disciplinary matters or organisational change.
✨Stay Calm Under Pressure
Given the nature of the role, you might face emotionally charged situations. Prepare for questions that assess your ability to handle stress and maintain professionalism. Share experiences where you've navigated difficult conversations or managed conflict effectively.
