At a Glance
- Tasks: Join our Healthcare Security Team to ensure safety for patients and staff.
- Company: Be part of QE Facilities, a trusted subsidiary of Gateshead Health NHS Foundation Trust.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Dynamic role with a focus on teamwork and community support.
- Why this job: Make a real difference in healthcare by protecting those who need it most.
- Qualifications: Strong communication skills and a commitment to safety are essential.
The predicted salary is between 30000 - 42000 £ per year.
To act as part of a Healthcare Security Team that delivers patient and staff safety support, car park customer services, crime prevention patrols and Facilities support services.
To carry out internal and external patrols of all Gateshead Health NHS Foundation Trust premises to deter crime, vandalism and acts of violence against Trust staff and assets.
To respond to all patient and staff safety incidents.
CCTV operation and monitoring including the processing of data requested by the Police for client approval.
To provide an on-site and off-site alarm response service.
The support and management of clinically related challenging behaviour.
To complete comprehensive incident reports and associated assignment documentation.
To liaise with Police as required for incident management.
To provide escort duties if and when required.
To provide general assistance to all staff, visitors and patients.
The operation of all car parking systems including barrier management and first line response fault fixing, consumable replenishment and the collections of takings.
Report building defects to ensure remedial action is taken
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
- Knowledge of the application of all regulatory and legislative requirements required to ensure a Healthy & Safe environment including: Infection Prevention and Control; Safe Working; Lone Working; and Manual Handling; Patient and Customer Care (D).
- Basic knowledge of the law and Use of Force Legislation..
- Patient and client interactions which portray a professional, supportive and caring service (E).
- Security procedures and protocols (D).
- Constructive team working and participation including multi-disciplinary team relationships(E).
- Personal organisation and time management with strong attention to detail (E).
- Physically able to carry out physical intervention techniques.(E).
- Ability to work independently and use initiative, while being part of a team . (E).
Security Officer in Durham employer: QE Facilities
At QE Facilities, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the safety and well-being of both staff and patients. Our team members benefit from comprehensive training opportunities, a commitment to professional development, and the chance to make a meaningful impact in the healthcare sector. Located in the North East of England, we provide a unique environment where employees can thrive while contributing to vital non-clinical services within the NHS.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Durham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at QE Facilities on LinkedIn. A friendly chat can give us insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of security protocols and legislation. We want to show that we’re not just a good fit, but the best fit for the team!
✨Tip Number 3
Practice common interview questions with a mate. We can nail our responses and feel more confident when discussing our experience in patient and staff safety.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team.
We think you need these skills to ace Security Officer in Durham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Security Officer role. Highlight any relevant experience you have in healthcare security, customer service, or incident management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at QE Facilities and how you can contribute to our mission of ensuring safety and support for patients and staff.
Showcase Your Skills:Don’t forget to mention your knowledge of security procedures, regulatory requirements, and any experience with CCTV operations. We’re looking for candidates who can demonstrate their understanding of the role and its responsibilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at QE Facilities
✨Know Your Security Protocols
Familiarise yourself with the specific security procedures and protocols relevant to the role. Brush up on your knowledge of crime prevention strategies, CCTV operation, and emergency response protocols. This will show that you’re not just interested in the job, but that you understand the critical nature of the work.
✨Demonstrate Team Spirit
Since this role involves working as part of a Healthcare Security Team, be prepared to discuss your experience in team settings. Share examples of how you've collaborated with others, especially in high-pressure situations. Highlighting your ability to work well within a multi-disciplinary team can set you apart.
✨Showcase Your Communication Skills
Effective communication is key in this role, especially when liaising with staff, patients, and the police. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you successfully managed a challenging interaction or incident.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle various incidents, such as dealing with aggressive behaviour or responding to an emergency. Practising these responses can help you feel more confident and demonstrate your problem-solving skills.
