At a Glance
- Tasks: Join our Healthcare Security Team to ensure safety and support for patients and staff.
- Company: Be part of QE Facilities, a trusted subsidiary of Gateshead Health NHS Foundation Trust.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for training and development.
- Other info: Ideal for those looking to start a career in security within the healthcare sector.
- Why this job: Make a real difference in healthcare by ensuring safety and security for all.
- Qualifications: Basic knowledge of security protocols and a willingness to learn.
The predicted salary is between 24000 - 36000 £ per year.
To act as part of a Healthcare Security Team that delivers patient and staff safety support, car park customer services, crime prevention patrols and Facilities support services.
Main duties of the job
- The support and management of clinically related challenging behaviour.
- To complete comprehensive incident reports and associated assignment documentation.
- To liaise with Police as required for incident management.
- To provide escort duties if and when required.
- To provide general assistance to all staff, visitors and patients.
- The operation of all car parking systems including barrier management and first line response fault fixing, consumable replenishment and the collections of takings.
- Report building defects to ensure remedial action is taken
- To carry out internal and external patrols of all Gateshead Health NHS Foundation Trust premises to deter crime, vandalism and acts of violence against Trust staff and assets.
- To respond to all patient and staff safety incidents.
- CCTV operation and monitoring including the processing of data requested by the Police for client approval.
- To provide an on-site and off-site alarm response service.
Working for our organisation
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
Detailed job description and main responsibilities
- Develop and maintain a good rapport with Service Users - Nursing/Clinical Staff, Patients and Relatives being polite and courteous at all times.
- Ability to work individually and as part of the wider team.
- Maintain confidentiality at all times
- Attend staff meetings and communication briefs as required
Lincensing and certification
- SIA Badge
Experience
- Experience in Security
Interview
Applicants who have not been contacted within 4 weeks of the closing date are to assume that their application has been unsuccessful.
Gateshead Health NHS Foundation Trust is a smoke free organisation in line with Smoke Free Gateshead
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Security Officer in Gateshead employer: QE Facilities
At QE Facilities, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professional development. Our employees benefit from comprehensive training opportunities, competitive pay, and the chance to make a meaningful impact in the healthcare sector while working in a dynamic environment that prioritises safety and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Gateshead
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare security field, attend local events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to security protocols and patient care. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your skills! Bring along any relevant certifications or training documents to interviews. This will demonstrate your commitment to professional development and your readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Security Officer in Gateshead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Security Officer. We want to see how you can contribute to patient and staff safety, so don’t hold back on showcasing relevant experiences!
Showcase Your Skills:Emphasise your knowledge of security procedures and protocols, as well as your ability to handle challenging situations. We’re looking for someone who can work independently but also thrive in a team, so let us know how you’ve done this in the past.
Be Professional and Personable:Remember, this role involves interacting with patients and staff, so it’s important to convey a professional yet caring attitude in your application. Share examples of how you’ve provided excellent customer service in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at QE Facilities
✨Know Your Security Basics
Make sure you brush up on your knowledge of security procedures and protocols, especially in a healthcare setting. Familiarise yourself with the relevant laws and regulations, such as Use of Force legislation, so you can confidently discuss how they apply to the role.
✨Showcase Your Customer Service Skills
As a Security Officer, you'll be interacting with patients and staff regularly. Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to remain calm and supportive in challenging situations.
✨Demonstrate Teamwork and Initiative
This role requires both teamwork and the ability to work independently. Think of instances where you've successfully collaborated with others or taken the initiative to solve a problem. Be ready to share these experiences during your interview.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle specific incidents, such as dealing with aggressive behaviour or responding to safety concerns. Practice your responses to these scenarios, focusing on your decision-making process and adherence to safety protocols.
