Pharmacy Counter Assistant

Pharmacy Counter Assistant

Full-Time 37035 - 45265 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Join our pharmacy team to deliver top-notch customer service and support patient care.
  • Company: Be part of QE Facilities, a trusted subsidiary of Gateshead Health NHS Foundation Trust.
  • Benefits: Gain valuable experience in a supportive environment with opportunities for personal development.
  • Other info: Dynamic team atmosphere with a focus on growth and learning.
  • Why this job: Make a real difference in patients' lives while building your career in healthcare.
  • Qualifications: Strong communication and organisational skills are essential.

The predicted salary is between 37035 - 45265 £ per year.

This is an exciting opportunity to join a growing team within the QE Facilities Outpatient Pharmacy based in the Gateshead Health NHS Foundation Trust, enabling you to develop your knowledge in a high-quality service, whilst providing a positive customer focused service to our patients.

This position is ideal for someone with strong communication and organisational skills who is looking to develop their career and contribute to a high-quality, patient-centred service within a supportive and evolving team.

Job summary This is an exciting opportunity to join a growing team within the QE Facilities Outpatient Pharmacy based in the Gateshead Health NHS Foundation Trust, enabling you to develop your knowledge in a high-quality service, whilst providing a positive customer focused service to our patients.

This position is ideal for someone with strong communication and organisational skills who is looking to develop their career and contribute to a high-quality, patient-centred service within a supportive and evolving team.

Main duties of the job Working as part of the QE Facilities Outpatient Pharmacy team, you will help deliver a professional, high-quality and patient-focused service to patients and visitors.

You will provide excellent customer service, support the safe sale of over-the-counter medicines within your level of training and competency, and ensure patient confidentiality is maintained at all times.

The role also involves following Pharmacy Standard Operating Procedures (SOPs), understanding the legal and professional requirements of working within a GPh C-registered pharmacy, and maintaining a clean, safe and welcoming environment.

You will be responsible for processing cash and card payments, supporting stock control activities, ordering pharmacy counter stock, assisting with stock take activity, and printing of patient prescriptions.

Working closely with colleagues, you will contribute to the achievement of service objectives and key performance indicators, while actively participating in training, appraisal and personal development activities to maintain and enhance your knowledge and skills.

About us QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.

We provide a range of non- clinical services to GHNT and other NHS organisations.

Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention

Pharmacy Counter Assistant employer: QE Facilities

At QE Facilities, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises the well-being of our staff and the communities we serve. Our Patient Transport Drivers benefit from comprehensive training, opportunities for professional development, and the chance to make a meaningful impact within the NHS, all while working in a collaborative environment in Gateshead.

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Contact Details:

QE Facilities Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Pharmacy Counter Assistant

Unlock Networking Opportunities

Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like QE Facilities. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.

Join Relevant Professional Bodies

Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like QE Facilities.

Leverage Internships for Full-time Roles

If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like QE Facilities. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.

Tailor Your Approach

When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what QE Facilities is looking for. A tailored application can really make you stand out!

We think you need these skills to ace Pharmacy Counter Assistant

Communication Skills
Organisational Skills
Customer Service
Knowledge of Pharmacy Standard Operating Procedures (SOPs)
Understanding of legal and professional requirements in pharmacy
Cash Handling
Stock Control

Some tips for your application 🫡

Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at QE Facilities!

Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show QE Facilities that you're not just a fit for the job but also a safety-conscious candidate!

Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at QE Facilities!

Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At QE Facilities, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.

How to prepare for a job interview at QE Facilities

Understand the Science

Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at QE Facilities that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.

Showcase Relevant Experience

If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.

Know Their Products

Take some time to familiarise yourself with QE Facilities’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.

Be Ready for Regulatory Scenarios

In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.