At a Glance
- Tasks: Join our pharmacy team to deliver top-notch customer service and support patients with their needs.
- Company: Be part of QE Facilities, a dynamic subsidiary of Gateshead Health NHS Foundation Trust.
- Benefits: Gain valuable experience in a supportive environment while developing your skills.
- Other info: Exciting opportunities for personal development and a chance to work in a vibrant team.
- Why this job: Make a real difference in patient care and grow your career in healthcare.
- Qualifications: Must have NVQ Level 2 in Pharmacy Services and strong communication skills.
The predicted salary is between 23970 - 25674 £ per year.
This is an exciting opportunity to join a growing team within the QE Facilities Outpatient Pharmacy based in the Gateshead Health NHS Foundation Trust, enabling you to develop your knowledge in a high-quality service, whilst providing a positive customer focused service to our patients. This position is ideal for someone with strong communication and organisational skills who is looking to develop their career and contribute to a high-quality, patient-centred service within a supportive and evolving team.
Main duties of the job
- Working as part of the QE Facilities Outpatient Pharmacy team, you will help deliver a professional, high-quality and patient-focused service to patients and visitors.
- You will provide excellent customer service, support the safe sale of over-the-counter medicines within your level of training and competency, and ensure patient confidentiality is maintained at all times.
- The role also involves following Pharmacy Standard Operating Procedures (SOPs), understanding the legal and professional requirements of working within a GPhC-registered pharmacy, and maintaining a clean, safe and welcoming environment.
- You will be responsible for processing cash and card payments, supporting stock control activities, ordering pharmacy counter stock, assisting with stock take activity, and printing of patient prescriptions.
- Working closely with colleagues, you will contribute to the achievement of service objectives and key performance indicators, while actively participating in training, appraisal and personal development activities to maintain and enhance your knowledge and skills.
About us
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England. We provide a range of non-clinical services to GHNT and other NHS organisations.
Job responsibilities
- Deliver a professional, patient-focused service as part of the QE Facilities Outpatient Pharmacy team.
- Provide excellent customer service and support patients with their pharmacy needs.
- Supply and sell over-the-counter medicines, providing appropriate advice within your competency.
- Maintain patient confidentiality and comply with pharmacy legal and professional standards.
- Process prescriptions, cash and card payments accurately.
- Support stock ordering, replenishment and stock control activities.
- Follow Pharmacy Standard Operating Procedures (SOPs) and safer care principles.
- Maintain a clean, safe and organised pharmacy environment.
- Refer queries appropriately to the Pharmacy team or Responsible Pharmacist.
- Contribute to service performance targets and participate in ongoing training and development.
Person Specification
Knowledge
- Essential: Knowledge of the Laws, Guidelines and Standards relating to the sale and supply of medicines from a GPhC registered Pharmacy.
- Demonstrate excellent communication skills.
- Ability to explain clearly and listen to members of the public and other healthcare professionals.
- Demonstrate excellent Customer skills.
- Demonstrate an appropriate level of IT skills.
- Demonstrate appropriate level of organisational skills.
Experience
- Essential: Pharmacy Counter Assistant experience in Hospital Pharmacy or Community Pharmacy.
Qualifications
- Essential: Have an MCA or HCA NVQ Level 2 in Pharmacy Services.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: QE Facilities
Address: Outpatient Pharmacy - QE Hospital Sheriff Hill Gateshead NE9 6SX United Kingdom
Employer's website: https://www.qefacilities.co.uk/
Pharmacy Counter Assistant in Gateshead employer: QE Facilities
At QE Facilities, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises the well-being of our staff and the communities we serve. Our Patient Transport Drivers benefit from comprehensive training, opportunities for professional development, and the chance to make a meaningful impact within the NHS, all while working in a collaborative environment in Gateshead.
StudySmarter Expert Advice🤫
We think this is how you could land Pharmacy Counter Assistant in Gateshead
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We think you need these skills to ace Pharmacy Counter Assistant in Gateshead
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at QE Facilities!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show QE Facilities that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at QE Facilities!
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How to prepare for a job interview at QE Facilities
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at QE Facilities that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
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If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
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In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
