At a Glance
- Tasks: Supervise catering operations, ensuring high-quality food service and compliance with safety standards.
- Company: Join a dedicated team at QE Facilities, part of Gateshead Health NHS Foundation Trust.
- Benefits: Supportive environment, career progression, training opportunities, and the chance to make a real difference.
- Other info: Be part of a collaborative culture that values teamwork and continuous improvement.
- Why this job: Lead a passionate team and enhance patient experiences through excellent catering services.
- Qualifications: Experience in catering supervision and strong leadership skills required.
The predicted salary is between 31500 - 38500 £ per year.
Supervise the day-to-day operation of catering services, ensuring the safe and efficient production, preparation, and service of food across the Trust.
Lead and support catering staff, ensuring service delivery standards, food quality, and customer satisfaction are consistently achieved.
Ensure compliance with all food safety legislation, HACCP requirements, allergen management, nutritional standards, and infection prevention procedures.
Coordinate staffing arrangements, including rota management, allocation of duties, and supervision of staff performance during operational shifts.
Monitor food production, portion control, wastage levels, and stock usage to support efficient and cost-effective service delivery.
Complete and review food safety, cleaning, and quality assurance audits, ensuring corrective actions are implemented where required.
Support the delivery of high standards of patient dining, staff catering, and hospitality services across the Trust.
Work collaboratively with ward teams, housekeeping staff, clinicians, and customers to ensure catering services meet patient and customer needs.
Promote safe working practices and ensure compliance with Health & Safety, COSHH, manual handling, and departmental procedures.
Job Summary To supervise and coordinate the day-to-day operation of Catering Services, ensuring the delivery of safe, nutritious and high-quality food and beverage services to patients, staff and visitors.
The post holder will provide visible leadership and direction to Catering Assistants and other catering staff during operational shifts, promoting a positive team culture, high standards of performance and excellent customer care.
The Catering Supervisor is responsible for ensuring compliance with all relevant food safety legislation, Hazard Analysis and Critical Control Point (HACCP) requirements, allergen management procedures, Infection Prevention and Control standards, Health and Safety regulations, and Trust policies.
The post holder will monitor food production, storage, regeneration and service activities, ensuring that all statutory and local quality standards are consistently achieved.
This responsibility aligns with the requirements described in QEF JD - Senior Catering Supervisor. doc.
QEF JD - Senior Catering Supervisor The role requires the effective supervision of staff, allocation of daily work duties, monitoring of service delivery, completion of routine audits, and prompt resolution of operational issues to ensure services run efficiently and safely at all times.
The post holder will support the training and development of staff and act as a role model for professional conduct, food safety compliance and customer service excellence.
QE Facilities (QEF) is a wholly owned subsidiary of Gateshead Health NHS Foundation Trust and provides a wide range of essential support services across the Queen Elizabeth Hospital and community sites.
These services include catering, domestic services, portering, security, decontamination, switchboard and facilities management, all of which play a vital role in supporting patient care and the smooth operation of the Trust.
Working for QEF offers the opportunity to be part of a dedicated team that makes a real difference to patients, visitors and staff every day.
Employees work in a supportive and inclusive environment where teamwork, respect, safety and continuous improvement are highly valued.
QEF is committed to investing in its workforce through training, development and career progression opportunities, helping staff develop the skills and experience needed to provide high-quality services.
As part of the wider NHS family, QEF colleagues contribute directly to patient outcomes and experiences, delivering services that are essential to the provision of safe, effective and compassionate healthcare across Gateshead and the surrounding communities.
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Catering Supervisor in Gateshead employer: QE Facilities
At QE Facilities, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the safety and well-being of both our staff and patients. Our team members benefit from comprehensive training and development opportunities, ensuring personal growth while contributing to the vital services we provide within the Gateshead Health NHS Foundation Trust. With a focus on collaboration and community engagement, working with us means being part of a dedicated team committed to making a meaningful impact in healthcare security.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Supervisor in Gateshead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like QE Facilities. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to QE Facilities
Don't be shy about reaching out to QE Facilities directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Supervisor in Gateshead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about QE Facilities and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at QE Facilities
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
