At a Glance
- Tasks: Serve delicious food and drinks while ensuring a clean and safe environment.
- Company: Join the NHS subsidiary, QE Facilities, dedicated to excellent service.
- Benefits: Enjoy a competitive salary, flexible hours, and a supportive team.
- Other info: Part-time role with opportunities for growth in a dynamic healthcare setting.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: Basic numeracy and literacy skills; catering experience preferred.
The predicted salary is between 23945 - 29267 £ per year.
Main area: Catering assistant
Grade: QF0A-10
Contract: Permanent
Hours: Part time - 20 hours per week (Please note working hours will be 11-3 Mon to Fri)
Job ref: 297-QEF-
Employer: QE Facilities
Employer type: NHS
Site: QE Facilities, Queen Elizabeth Hospital, Gateshead
Salary: £24,465 pro rata
Closing: 30/06/ :59
Job overview
- Customer Service: Greet and serve patients, staff, and visitors promptly and courteously. Handle customer queries and complaints professionally.
- Food & Beverage Preparation: Prepare and serve hot and cold drinks, snacks, and light meals according to hygiene and safety standards. Operate coffee machines and other kitchen equipment. Process transactions accurately using a till or POS system. Handle cash, card payments, and issue receipts.
- Stock Management: Refill displays and fridges as needed. Assist with stock rotation, deliveries, and inventory checks.
- Cleaning & Hygiene: Maintain cleanliness of all work areas, including counters, tables, and kitchen equipment. Follow food safety, infection control, and NHS hygiene regulations.
- Teamwork & Communication: Work collaboratively with colleagues to ensure smooth operation. Communicate effectively with team members and supervisors.
Main duties of the job:
- Food preparation following all food safety legislative and departmental practices.
- Complete daily cleaning duties according to cleaning schedules in line with C.O.S.H.H. regulations.
- Regular checking and completion of daily audit records (safety, cleaning, food hygiene).
- To be familiar with and assist in the security of the department and its contents.
- Report equipment defects to ensure remedial action is taken.
- Respond to requests for further/out of hours food requirements for patients and dining rooms.
- Service of food to customers within dining areas.
- Operation of electronic cash registers and handling of monies.
Person specification
- Qualifications: Basic numeracy and literacy skills.
- Experience: Experience working in a large scale catering organisation.
- Knowledge: Personal organisation and time management; constructive team working and participation including multi-disciplinary team relationships; ability to work as a team or independently; patient and client interactions which portray a professional, supportive and caring service; knowledge of the application of all regulatory and legislative requirements required to ensure a Healthy & Safe environment including: Hazard Analysis Critical Control Points (HACCP); Safe Working; COSHH; Detailed Food Safety and Handling; Patient and Customer Care; Cleaning procedures and protocols; food allergens knowledge to ensure customer safety; knowledge of food quality and service.
You must have appropriate UK professional registration. The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Catering Assistant in Gateshead employer: QE Facilities
At QE Facilities, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professional development. Our employees benefit from comprehensive training opportunities, competitive pay, and the chance to make a meaningful impact in the healthcare sector while working in a dynamic environment that prioritises safety and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant in Gateshead
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at QE Facilities and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Catering Assistant in Gateshead
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at QE Facilities that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at QE Facilities.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at QE Facilities get a sense of who you are beyond your experience!
How to prepare for a job interview at QE Facilities
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at QE Facilities and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
