Job overview
To act as part of a Healthcare Security Team that delivers patient and staff safety support, car park customer services, crime prevention patrols and Facilities support services.
Main duties of the job
- The support and management of clinically related challenging behaviour.
- To complete comprehensive incident reports and associated assignment documentation.
- To liaise with Police as required for incident management.
- To provide escort duties if and when required.
- To provide general assistance to all staff, visitors and patients.
- The operation of all car parking systems including barrier management and first line response fault fixing, consumable replenishment and the collections of takings.
- Report building defects to ensure remedial action is taken
- To carry out internal and external patrols of all Gateshead Health NHS Foundation Trust premises to deter crime, vandalism and acts of violence against Trust staff and assets.
- To respond to all patient and staff safety incidents.
- CCTV operation and monitoring including the processing of data requested by the Police for client approval.
- To provide an on-site and off-site alarm response service.
Working for our organisation
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
Detailed job description and main responsibilities
- Develop and maintain a good rapport with Service Users - Nursing/Clinical Staff, Patients and Relatives being polite and courteous at all times.
- Ability to work individually and as part of the wider team.
- Maintain confidentiality at all times
- Attend staff meetings and communication briefs as required
Lincensing and certification
- SIA Badge
Experience
- Experience in Security
Gateshead Health NHS Foundation Trust is a smoke free organisation in line with Smoke Free Gateshead
Employer certification / accreditation badges
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Security Officer in Gateshead employer: Qe Facilities Limited
Joining the QE Facilities Out-Patient Pharmacy team at Gateshead Health NHS Foundation Trust means becoming part of a supportive and dynamic work culture that prioritises professional development and patient care. With opportunities to enhance your clinical expertise in an acute setting, you will thrive in an environment that values collaboration and innovation, making it an excellent choice for ambitious pharmacists looking to make a meaningful impact.
