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- Tasks: Create premium rental experiences and deliver five-star customer service.
- Company: Luxury rent-a-car company at Heathrow, focused on excellence.
- Benefits: Competitive salary, commission, and employee support programmes.
- Why this job: Join a dynamic team and elevate customer experiences in luxury travel.
- Qualifications: Customer service or sales background with strong communication skills.
- Other info: Flexible working hours and opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
A premium rent-a-car company is seeking a Customer Service & Reservations Agent at Heathrow. In this entry-level role, you will create premium rental experiences and provide a five-star service to our clients.
The ideal candidate will have:
- a background in customer service or sales
- excellent communication skills
- flexibility in working hours
Competitive salary with commission and employee support programmes offered.
Premium Reservations & Customer Service – Heathrow (Luxury) in Hounslow employer: QDrive Performance Limited
Contact Detail:
QDrive Performance Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premium Reservations & Customer Service – Heathrow (Luxury) in Hounslow
✨Tip Number 1
Make sure to research the company and its values before your interview. We want to see that you understand what makes us tick and how you can contribute to creating those premium rental experiences.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing five-star service, we recommend role-playing common customer scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to showcase your flexibility. We love candidates who can adapt to changing schedules and demands, so think of examples from your past experiences where you've demonstrated this skill.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team at Heathrow.
We think you need these skills to ace Premium Reservations & Customer Service – Heathrow (Luxury) in Hounslow
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service or sales. We want to see how you’ve created great experiences for customers in the past, so don’t hold back!
Communicate Clearly and Confidently: Since this role is all about communication, ensure your application is clear and well-structured. Use a friendly tone that reflects your personality, just like we do at StudySmarter!
Flexibility is Key: Mention your flexibility with working hours in your application. We appreciate candidates who can adapt to different schedules, especially in a busy environment like Heathrow.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at QDrive Performance Limited
✨Know the Company Inside Out
Before your interview, take some time to research the premium rent-a-car company. Understand their values, services, and what sets them apart in the luxury market. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about creating premium rental experiences, be ready to share specific examples from your past customer service or sales roles. Highlight situations where you went above and beyond for a client, as this will demonstrate your commitment to providing five-star service.
✨Prepare for Flexibility Questions
Given the flexible working hours mentioned in the job description, be prepared to discuss your availability. Think about how you can accommodate different shifts and express your willingness to adapt to the company's needs. This shows that you're a team player and ready to jump in when needed.
✨Practice Your Communication Skills
Excellent communication is key in this role. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend or family member to refine your responses and ensure you come across as approachable and professional.
